Digital Asset Program Manager

Salary: $66,289.60 - $99,424.00 Annually
Location : Water Services, 2323 N Walgreens St Suite# 1, Flagstaff, AZ
Job Type: Full-Time; Exempt; Benefit Eligible
Job Number: 082-26
Division: Water Services
Opening Date: 05/22/2026
Closing Date: 6/7/2026 10:00 PM Arizona
Work Week: Monday through Friday, 7:00 am - 3:30 pm
Post-offer Requirements: Background

Tetanus

Hepatitis A & B

MVR
Budgeted Min: $66,289.60
Budgeted Max: $82,867.20


Description


Shape the future of water management in Flagstaff as our next Digital Asset Program Manager!
Flagstaff Water Services is seeking a motivated and forward-thinking Digital Asset Program Manager to lead the city's digital transformation of water, wastewater, reclaimed water, and stormwater operations. In this integral role, you will leverage your experience with geospatial technologies, CMMS, and field work to enhance the way we manage and utilize our water systems. Beyond technical expertise, we are looking for someone with a positive attitude, a passion for learning, and the drive to grow and strengthen our Digital Asset program. Join us and make a meaningful impact on the efficiency, sustainability, and innovation of Flagstaff's Water Services Division.
Examples of the Work Performed
EXAMPLES OF THE WORK PERFORMED (ILLUSTRATIVE ONLY)

• Provides excellent customer service to both internal and external customers.
• Oversees and supervises the work of Digital Asset program services personnel by providing direction in daily work activities and assignments. tracking project status, and budgeting
• Acts as a Water Services Division liaison with the IT Section's GIS Manager and Help Desk personnel
• Manages and implements Digital Asset Management and Water Services geospatial data management related projects, by developing and delivering workflow documentation, data requirements, data quality, data mapping and transformation, data migration and reconciliation and testing scenarios
• Develops data collection and evaluation methodologies, including format design, project criteria and requirements, data compilation, relevancy and usage
• Educates and trains on proper data collection processes
• Participates in research, analysis, and coordination within Water Services sections to determine operational and budgetary needs
• Helps to identify and recommend emerging technologies and makes recommendations for the improvement and advancement of technical services and operational procedures for Water Services
• Maintains confidentiality and security with data access
• Performs research, tests, and recommends modifications/customizations and updates of Water Services Digital Asset Management software
• Works directly with clients and vendors on complex issues providing quality customer service
• Develops Water Services Digital Asset Management goals and objectives to meet organizational needs; implements operating procedures and evaluates progress
• Develops, programs, and maintains the CMMS software and related databases, which is used to monitor and track maintenance and rehabilitation projects
• Analyzes, evaluates, and forecasts operating performance based on collected data
• Works with Water Services staff to determine their respective GIS needs and develops small scale departmental applications utilizing ArcGIS Online and ArcGIS Enterprise, using ESRI tools such as Field Maps, Operational Dashboard, Survey123, ArcGIS Insights, and Story Maps
• Acts as the project manager on large projects, as required
• Participate in cybersecurity audits to include federal, state, local agency review
• Acts as the point of contact for all Water Services software and database issues for programs, including all field laptops and desktop applications
• Provides front-line service to end-users on hardware and software related challenges
• Assists with coordinating the annual technology replacement cycle including installation and decommission of hardware/software
• Responsible for the administration of Water Services Digital Asset Management databases and software (i.e. CMMS, GIS, IIOT, Security) including troubleshooting system problems, installation, configuration, documentation, and updating
• Assists with implementing and operating network security equipment (firewall, remote access, network intrusion prevention, and user authentication)
• Responsible for configuring and installing network communication equipment needed in the use of CMMS (radios, modems, routers, managed switches, and uninterruptable power supplies)
• Responsible for assisting with Water Service GIS, CMMS, IIOT and Security database administration, including installing and updating software
• Assists with the maintenance of SCADA network server, updates, and installs all server-side software
• Responsible for maintenance and support of the Water Service GIS, CMMS, IIOT and Security systems
• Orders and updates all computer-based hardware for Water Services including the SCADA network
• Assists and consults on how the Water Service GIS, CMMS, IIOT and Security systems are setup for maximum efficiency and security
• Formats SCADA databases to be compatible with other Water Services systems (GIS, WIMS, SAMS, CMMS, and Historian)
• Conducts Water Service GIS, CMMS, IIOT and Security systems project management with understanding of planning, budgets, personnel, schedules, procurement, and implementation
• Attends seminars, conferences, and courses related to asset management and GIS technology with regard to community operations
• Responsible for creating and assigning tag naming conventions for Water Services assets for cross-platform integrations such as GIS, CMMS, IIOT, Citect SCADA, and more
• Other duties as assigned

To review the full job description, please click here:

Qualifications

MINIMUM REQUIREMENTS

• Four (4) year degree in Geospatial Technologies, Computer Science, Information Systems, or related fields
• Five (5) years of related on-the-job experience
• Two (2) years of supervisory experience, if applicable
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements

DESIRED EXPERIENCE AND TRAINING

• Experience working in a Microsoft Windows and Office environment
• Direct experience with Esri ArcGIS Sever Enterprise Software including ArcGIS Server, ArcMap, ArcGIS Pro, ArcCatalog, Portal for ArcGIS and/or ArcGIS Online
• Experience using Computerized Maintenance Management Software (CMMS) such as Cityworks
• Basic scripting or programming experience (Python, Arcade, SQL, XML and/or HTML)
• Experience with SQL Server database management and SQL Server Management Studio
• Operational knowledge of all or some of the following systems: water distribution, sanitary sewer collections systems, stormwater open and closed systems, water production and/or reclamation facilities within an ESRI Enterprise GIS geodatabase
• Knowledge of Trimble and ESRI GPS data collection technology and techniques
• Experience installing, troubleshooting, and managing smart field (IIOT) devices such as sanitary sewer flow monitoring, water distribution and reclamation pressure monitoring, and stormwater open channel monitoring
• Experience troubleshooting, configuring, and managing CCTV software for sanitary sewer and stormwater closed system pipe inspections
• Ability to manage ESRI ArcGIS Server Enterprise in an enterprise environment
• Considerable skill in: responding to the GIS needs of Water Services operations and maintenance, comprehension of technical specifications for manual and computer aided/automated cartographic products, performing clean and accurate work, establishing and maintain working relationships with employees, colleagues, government officials, the public, and members of the professional community, and in oral and written communication
• Experience and ability to work as independent project leader with minimal supervision
• Experience with development and implementation of comprehensive infrastructure asset management programs
• Ability to exercise independent judgment and initiative in applying standards to a variety of work situations
• Ability to read a variety of reports, handbooks, maps, plans, plats, drawings, etc.
• Ability to prepare correspondence, reports, budgets, technical studies, forms, etc., using prescribed formats
• Ability to prepare and present effective oral and written communications for professional and general public use
• Ability to frequently interact respectfully and sensitively with individuals and groups, including operations and maintenance personnel, elected officials and the public
• Ability to develop and maintain positive and productive relationships and achieve results
• Technically proficient as it relates to asset management concepts and principles
• Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions, to interpret an extensive variety of technical instructions in mathematical or diagrammatic form, and to deal with several abstract and concrete variables
• Ability to create and maintain clear and concise user documentation, training materials, and training classes
• Ability to respectfully translate technical information to be easily understood by nontechnical personnel
• Ability to organize and prioritize multiple projects and deadlines

OTHER REQUIREMENTS

• Must possess, or obtain upon employment, a valid Arizona driver's license.
• Regular attendance is an essential function of this job to ensure continuity.

Supplemental Information
CURRENT COMPENSATION AND BENEFITS:

We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you'll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.

Our total compensation package includes best-in-class benefits and an annual salary of $66,289.60 - $99,424.00, based on the candidate's qualifications and experience. Plus:

• Arizona State Retirement System with 100% Match
• Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of 12%
• 457 Deferred Compensation Options
• Up to 4% Annual Pay for Performance Increase
• Group Insurance including Health, Dental and Vision coverage
• Flexible & Health Savings Accounts
• 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
• Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance
• First-Time Homebuyer Assistance
• Qualified Public Student Loan Forgiveness Employer
• Tuition Assistance
• Employee Clinic, Telehealth, Wellness Program & Incentives
• Tobacco Cessation Program
• Employer Assistance Program
• Recognition including Workiversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards
• Employee Discounts: Mountain Line Bus Eco Pass, Aquaplex, and Recreation Centers

Please note that Compensation and Benefits are subject to change based on future policy change, budgetary impact, and Council changes.
The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!
The City belongs to Northern Arizona Public Employees Benefit Trust (NAPEBT), a consortium formed to combine resources and leverage buying power in order to provide comprehensive and cost-effective benefits to employees. NAPEBT currently includes the City of Flagstaff, Coconino County, Coconino Community College, Flagstaff Unified School District, Mountain Line, Kachina Village Improvement District, and the Coconino County Accommodation School. NAPEBT continually works to ensure a better benefits package than any of the employers could offer individually, which keeps benefits costs down for employees.

INSURANCE
Benefits include medical, prescription, dental, vision, life insurance, and short and long term disability options.

RETIREMENT
Employees are members of Arizona State Retirement System (ASRS), Public Safety Personnel Retirement System (PSPRS), or the Elected Officials Retirement Plan (EORP) based on eligibility requirements.


DEFERRED COMPENSATION
Employees may make pre- or post-tax contributions to a 457 Retirement Plan through Voya, Nationwide, or Mission Square account via Payroll Deduction.

Our comprehensive benefits package includes healthcare benefits, Arizona State or Public Safety Retirement, annual vacation, 13 paid holidays, paid Parental Leave, an offsite health clinic, Employee Assistance Program, wellness program and incentives, First-Time Homebuyer Assistance Program, Tuition Assistance Program, and so much more. The City of Flagstaff is a Qualified Public Student Loan Forgiveness Employer. To view comprehensive benefits information, click ????
01


Please select the option that best represents your combination of education and work experience.

• High School Degree or GED plus at least nine (9) years of related on-the-job experience, and at least six (6) years of supervisory experience.
• Associate's Degree or 60 college credits plus at least seven (7) years of related on-the-job experience, and at least four (4) years of supervisory experience.
• Bachelor's Degree plus at least five (5) years of related on-the-job experience, and at least two (2) years of supervisory experience.
• Master's Degree plus at least three (3) years of related on-the-job experience.
• I do not meet the minimum education and experience requirements.

02


Please indicate your highest level of education.

• High school diploma or GED
• Associate's degree or 60 college credits
• Bachelor's degree
• Master's degree or higher

03


What is your highest level of education in Geospatial Technologies, Computer Science, Information Systems, or a related field?

• High school diploma or GED
• Associate's degree or 60 college credits
• Bachelor's degree
• Master's degree or higher
• I do not have a degree in any of the fields listed or in a related field.

04


How many years of related on-the-job experience do you have?

• None
• Zero to less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six to less than seven years
• Seven to less than eight years
• Eight to less than nine years
• Nine or more years

05


How many years of supervisory experience do you have?

• None
• Zero to less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

06


Do you have any experience or training listed in the Desired Experience Training section of the job description? If so, please list it.
07


This position is posted with the full salary range indicating future potential earnings; however, the actual hiring salary for this position is dependent upon relevant experience and qualifications above minimum requirements and position funding. This position is budgeted for the following salary range: $66,289.60 - $82,867.20. Are you okay with that pay range?

• Yes
• No

Required Question