Parts Counterperson

Parts Counterperson

The Parts Counterperson is responsible for greeting customers in a professional and courteous manner and selling parts and accessories.

Benefits:

• Medical, Dental & Vision Insurance
• 401k
• Paid Training
• 5 Paid Holidays per year

Responsibilities:

• Provide accurate and professional service to Walker Automotive customers
• Ensures all items are billed out and priced correctly
• Utilizes all resources in obtaining parts to fill all order requests while maintaining sound business practices and excellent CSI
• Either special orders or locates parts that are not in stock at time of order
• Maintains lost sales
• Follows up with customers during the order process keeping them informed as to the progress of their order
• Expedites delivery of parts to the customers using available resources
• Answers the phone promptly and courteously
• Promotes additional sales through product/technical knowledge and associated selling techniques ensuring customer satisfaction and maximum profitability
• Abides by company policies and procedures
• Keeps assigned work area neat and clean
• Keeps all catalogs and parts information up to date
• Assists in taking perpetual and physical inventories
• Assists in putting stock away
• Fills in for other employees as necessary
• Attends training seminars/classes in or away from the dealership as necessary
• Attends department/dealership meetings as scheduled
• Perform all other duties as assigned

Requirements:

• Have quality customer service skills
• Outgoing personality with a great attitude
• Clean a clean & valid driver's license
• Must be willing to submit to a drug screen and background check prior to employment

Hours: Monday - Friday 7:30 am - 5:30 pm. No weekends.