Home Care Office Assistant

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Position Summary : The Office Assistant is the first point of contact for the office and is also responsible for greeting visitors and dealing with queries from the public and customer and performs other clerical tasks as needed.

Hours: Monday - Friday 8 AM - 5 PM

Location: Addus HomeCare 825 18th Street Charleston, IL 61920

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Daily Pay
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Entering Payroll and work schedules for field staff
• Answer all incoming phone calls through the main switchboard and transfer calls to the proper department
• Type meeting notes and using Microsoft Outlook to book meetings and conference rooms as needed by management
• Distribute and sort mail, collect faxes, and distribute to appropriate department, and prepare overnight letters/packages as directed
• File documents and correspondence
• Copy materials and distribute mail/fax/scan documents
• Order office supplies
• Assist with data entry
• Assist with keeping the office organized
• Documents complaints from employees and clients that are received on the main corporate number
• Help coordinate annual office events
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Position Requirements & Competencies:

• GED, High School diploma, and two to three years of related experience required
• Experience with Microsoft Office Suite
• Computer savvy
• Excellent oral and written communication skills
• Ability to multi-task under tight deadlines
• Strong communication skills and interpersonal skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.