Patient Access Specialist PRN Days (7a-7p)

Patient Access Specialist, Emergency Room (PRN Days)

Hiring an experienced Patient Access Specialist for our Southlake TX freestanding ER. PRN position with day shifts. Handle patient registration, medical front desk, insurance verification, EMR data entry, and customer service in a fast paced emergency room. Must have medical office experience and flexible availability. Competitive pay and supportive team.

Location: Southlake, TX

Job Type: PRN Shifts: 7am to 7pm Shift Commitment: Must be able to work day shifts.

Complete Care is hiring experienced Patient Access Specialists for our Southlake freestanding emergency room locations. This PRN role supports patient registration, insurance verification, and medical front desk operations for day shifts. You will be the first point of contact for patients seeking emergency care, and your work directly impacts patient experience and care quality.

What You Will Do

• Welcome patients and complete check in, registration, and front desk duties
• Complete medical insurance verification, eligibility checks, and demographic entry
• Communicate with patients and families during high stress situations
• Maintain accurate documentation in the EMR or EPM system
• Coordinate paperwork and collaborate with clinical teams for smooth patient flow
• Manage phone calls, patient questions, and follow up needs
• Maintain a professional, organized front desk environment

Required Experience

• One to two years of medical insurance verification experience
• Two to three years of medical customer service or front desk experience
• Experience with EMR or EPM systems and MS Office
• BLS certification from the American Heart Association within sixty days
• High School Diploma or GED
• Must be flexible for days, weekends, and holidays
• Strong communication and active listening skills
• Comfortable working in a fast paced emergency room environment

Why Choose Complete Care Southlake

• Competitive PRN pay
• Opportunity to work in a respected freestanding ER
• Supportive leadership and a collaborative team
• Growth opportunities and tuition reimbursement
• Modern, patient centered facilities in the DFW area
• Free Emergency Care at any of our Complete Care locations

About Complete Care

Complete Care operates multiple freestanding emergency rooms across Texas, delivering fast, compassionate care with short wait times and top tier service. Our Southlake ER locations provide full emergency care, diagnostics, and patient centered service. Every team member helps create a calm, efficient, and supportive environment for patients.

Apply Today

If you have strong medical front desk experience and want a flexible PRN role in a thriving ER environment, apply now.