System Admin

Title: System Admin
Location: Hybrid - Ellsworth, Maine or Belgrade, Maine

• Install, configure, and support IT Infrastructure according to HLC Standards including: Servers, Firewalls, Switches and other devices.
• Adheres to HLC and IT policies and best practices, providing strategic recommendations, as necessary.
• Maintain systems including customization, configuration, patching, installation, and testing.
• Troubleshoot hardware and software errors by performing diagnostic testing. Coordinate with other IT team members and vendors as necessary.
• Create and maintain accurate documentation of systems, problems and solutions appropriately.
• Assists with managing and monitoring of system and application alerts. Responds as need to resolve issues.
• Perform backup operations and implement appropriate processes for data protection and disaster recovery.
• Perform other work-related duties as assigned.
• Provide support of assigned systems through troubleshooting and resolving hardware/software, and connectivity problems.
• Collaborate with IT staff to ensure issues related to assigned systems are communicated appropriately.

• 6 years of experience with IT maintenance and technical support required
• Associate degree (or higher), preferred.
• Experience managing and supporting enterprise technology solutions.
• Experience with O365, Windows Server, VMWare ESX, Azure, Intune, and SQL Server.
• Strong understanding of Firewall, WAN, LAN, and WLAN technologies.
• Asset management, deploying, implementing, and managing 3rd party antivirus/anti-malware software.
• Experience with scripting languages.
• Knowledge of Cybersecurity and FortiGate preferred.
• Ability to travel to other sites and work after hours when needed.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
• Apply critical thinking skills to solve business problems.

• 6+ years of experience with IT maintenance and technical support required
• Experience managing and supporting enterprise technology solutions.
• Experience with O365, Windows Server, VMWare ESX, Azure, Intune, and SQL Server.
• Strong understanding of Firewall, WAN, LAN, and WLAN technologies.

• Isnt overly opinionated
• laughs a lot
• needs to be a multitool with a wide general knowledge