Program Support Assistant

Job Title

Program Support Assistant

Duties

Help include but are not limited to:

• Functions as the ADPC for Research Service, which includes troubleshooting PC, laptops, telephone, and fax problems, and submits work orders for whichever is most appropriate, for problems that employees cannot resolve.
• Responsible for assuring that all information technology equipment with the service is operational and functions and coordinates with IT equipment replacement/installation with all other services.
• Responsible for the Scope of Practice program for individual on projects, to include annual reviews by individual, PI, and ACOS/R.
• Assembles and summarizes data, background information, and other materials from publications and other sources.
• Maintains automated system of program-specific data to track items such as project milestones, progress reports, compliances strategies, etc. Utilizes the VAIRRS, ePROMISE and other databases to ensure projects have received appropriate subcommittee approvals and individuals meet VA research training requirements.
• Incumbent will be required to work with and have a broad understanding of the work conducted by those individuals who are responsible for various research committees and subcommittees as well as Institutional Review Boards.
• The incumbent will serve as a general backup for those individuals responsible for the above committees.
• The incumbent is the Research Service PIV sponsor, responsible for processing PIV cards for all Research employees, including verifying that WOC employees have a bona fide need for a PIV card.
• The incumbent serves as the primary timekeeper for Research Services.
• Works with committee and subcommittee coordinators to maintain regulatory committee rosters and appointment letters.
• The incumbent tracks all required Research personnel training in TMS and CITI.
• The incumbent maintains the training databases, updates it weekly, and runs routine reports.
• Researches and maintains service-level policies and SOPs per regulations and facility policy.

Work Schedule

Full-time, Monday thru Friday, 8:00 AM to 4:30 PM

This position is not authorized a compress schedule.

This position is not authorized for telework.

This is not a virtual position.

Position Description/PD#:

PD838140

Relocation/Recruitment Incentives:

Not authorized.

Critical Skills Incentive (CSI):

Not authorized.

Permanent Change of Station (PCS):

Not authorized.