Care Coordinator

Job Description

JOB SUMMARY

The Clinical Operations Coordinator serves a vital member-facing role in problem resolution, escalating issues to the appropriate department when necessary. This is a non-clinical position that requires excellent verbal and written communication skills with an ability to connect with individuals. The candidate must be a team player with a positive attitude and a desire to make a difference in the industry.

PRIMARY RESPONSIBILITIES:

Provide non-clinical support for Clinical Operations. Filter and elevate calls or issues to the appropriate department when necessary Document daily calls in software and follow clinical operation guidelines and polices which include, but are not limited to: documentation of problems, interventions and outcomes Able to establish and maintain strong working relationships both internally and externally. Ensure all job responsibilities are carried out in compliance with the company and State and Federal regulations. Required: High School Diploma Preferred: Bachelor’s Degree Required: Proficiency with Microsoft applications (Word, Excel, PowerPoint, Outlook) Minimum of 2 years of customer service experience Strong written and verbal communication skills Care Solutions is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment. #J-18808-Ljbffr Centers Care Solutions