Customer Service Manager - State Farm Agent Team Member

Part Time • Clarion, IA Position Overview Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. Benefits Flexible hours Growth potential/Opportunity for advancement within the agency Requirements Successful track record of meeting sales goals/quotas preferred Excellent interpersonal skills Excellent communication skills – written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Dedicated to customer service Experience in a variety of computer applications, particularly Windows This position requires outbound calling, including cold calls to potential customers. This is a part-time position. Our employment process requires an in-depth background investigation verifying clear criminal history. Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. #J-18808-Ljbffr