Video Producer Vice President, Chase Social Media

With best-in-class banking, credit card and wealth management services, Chase helps nearly 1 out of 2 American households make the most of their money. As one of the most followed financial brands, Chase connects with millions of people across Facebook, Instagram, YouTube, LinkedIn and X. Our Social Media team continues to grow, and we’re seeking a Vice President, Video Producer to join our team in New York.

As a Video Producer Vice President within the Chase Social Media team, you will independently Lead end-to-end production across a portfolio of Chase Social video projects—taking work from brief and concept through shoot, edit, approvals, and publish. You will partner closely with social strategists, creative and brand partners, and senior stakeholders across the firm to produce engaging, platform-native storytelling that aligns with Chase’s brand standards and business objectives. You are equally comfortable producing a repeatable content series, capturing executive storytelling, and operating on-site at events—whether that means shooting on iPhone, directing a lean crew, or field-producing remote production. You bring strong editorial judgment, a passion for human-interest storytelling through a financial services lens, and the operational rigor to run smooth productions in a highly regulated environment; you will help evolve Chase’s social video approach by staying ahead of platform trends, testing new formats, and improving performance through data-informed iteration.

Job responsibilities

• Produce social-first video content end-to-end (development/ideation, scripting, pre-production, production, post, and distribution) across Chase social platforms

• Lead hands-on production including shooting, lighting, audio capture, interviewing, and directing talent (employees, customers, partners, spokespeople) in studio and field settings

• Edit and finish assets for platform-native delivery, ensuring correct specs, pacing, sound design, color, motion graphics, and accessibility (captions, transcripts, audio considerations)

• Translate strategy into story by partnering with social strategy and channel owners to develop concepts, outlines, scripts, and shot lists that meet communication goals and audience needs

• Own production planning and logistics including schedules, run-of-show, location considerations, crew/vendor coordination, equipment needs, and day-of execution for efficient shoots

• Manage a steady pipeline of work across multiple stakeholders and timelines, proactively flagging risks, dependencies, and trade-offs while maintaining quality and consistency

• Guide creative reviews and approvals by coordinating feedback loops, versioning, and final sign-offs; ensure appropriate use of releases, licensing, and documentation to mitigate risk and meet compliance requirements

• Maintain organized systems and archives (source files, project files, final deliverables, releases, compliance artifacts, caption files) to enable reuse, auditing, and efficient collaboration

• Stay on top of social video trends and platform changes (new formats, creator behaviors, editing styles, algorithm signals), and recommend test-and-learn opportunities for Chase

• Consult and collaborate across the organization providing guidance for video needs tied to events, recruiting, internal/external moments, senior leader engagements, and cross-channel storytelling—ensuring social-first principles where relevant

• Measure and optimize by reviewing performance metrics (e.g., view-through, retention, engagement) and applying learnings to creative iterations and future production plans; mentor and raise the bar by sharing best practices, templates, production standards, and creative feedback with teammates and partners; contribute to team-wide process improvement

  Required qualifications, capabilities and skills:

  • • 7+ years of video production experience producing compelling content in a comparable environment (news, television, agency, editorial, brand/corporate)

  • • Demonstrated expertise producing for social platforms, with a portfolio that reflects platform-native storytelling, strong craft, and an understanding of audience behavior

  • • Strong production fundamentals: DSLR/mirrorless videography, multi-source audio capture, interview lighting, and on-location problem solving; comfortable working lean and fast

  • • Excellent editorial judgment and storytelling ability, with strong writing/scripting skills and the ability to shape narratives quickly from complex or sensitive topics

  • • Proven ability to manage multiple projects and deadlines in a fast-paced, highly collaborative, cross-functional environment

  • • Knowledge of digital video best practices (formats, codecs, aspect ratios, compression, sound mix, captions, deliverable specs) across major social platforms

  • • Understanding of rights and clearances including copyright, trademark, licensing, music usage, releases, and fair use

  • • Strong interpersonal and stakeholder management skills with the ability to communicate clearly, collaborate effectively, and present confidently to senior partners

  • • A detail-oriented, solutions-first mindset, comfort with ambiguity, and the ability to adjust quickly when priorities shift

  Preferred qualifications, capabilities, and skills:

  • Experience producing content within financial services or other regulated industries, including navigating legal/compliance reviews and documentation; experience with motion design/animation, storyboarding, and/or template-based graphic systems for social

  • Still photography experience and/or ability to capture assets for thumbnails, key art, and social cutdowns; familiarity with distributed production models (remote shoots, vendor kits, virtual interviews) and vendor/crew management

  • Bachelor’s degree in Media Communications, Film/TV Production, Journalism, or related discipline (or equivalent practical experience)

  • Advanced post-production skills with proficiency in Adobe Creative Suite, including Premiere Pro and After Effects; familiarity with Illustrator/Photoshop

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.