Director Delivery Management

The Director Delivery Management owns end-to-end delivery accountability for a large, complex energy sector account. This is a senior client-facing role that combines hands-on program governance with strategic advisory, guiding the client through an AI-native transformation of their engineering organization while maintaining the commercial and relationship health of the engagement.

The right person leads from the front: they don't wait for problems to surface, they anticipate them. They bring a point of view into every client conversation, not just status updates.

Req.#1039702597

Responsibilities

• Own the delivery health of the account, operating ahead of issues rather than reacting to them, tracking risks, dependencies, and team signals before they become client problems

• Establish delivery rhythms, escalation paths, and decision frameworks that reduce noise and keep the program moving at pace

• Challenge the team and the client when scope, priorities, or ways of working are drifting; drive course corrections early

• Identify and pursue opportunities to expand delivery impact across the account, additional workstreams, adjacent teams, or new problem areas where EPAM can add value

• Act as the senior advisor on AI adoption within the account's engineering organization, translating strategy into an actionable transformation roadmap

• Lead the design and implementation of an AI SDLC operating model, covering role-aware AI tooling integration, developer workflow transformation, and governance for a regulated environment

• Guide the client from isolated AI experimentation toward agent-driven delivery at scale, with measurable productivity outcomes (PR coverage, cycle time, defect reduction)

• Own the platform engineering conversation: shared AI infrastructure, tooling standardization, and the operating model that engineering teams work within

• Ensure all AI enablement work meets the client's regulatory and audit requirements, human-in-the-loop controls, auditability, and traceability are non-negotiable in energy sector contexts

• Bring maturity model thinking to leadership conversations: where the organization is today, where it needs to be, and what the path looks like quarter by quarter

• Serve as the primary executive relationship owner on the account owning C-suite and VP-level relationships and ensuring EPAM is seen as a strategic partner, not a vendor

• Run structured QBRs, steering committees, and executive briefings that communicate program health, transformation progress, and forward-looking roadmaps with clarity

• Manage commercial dynamics: SOW governance, change control, margin health, and renewal positioning

• Navigate stakeholder complexity across IT, business, and compliance functions, aligning competing priorities without losing delivery momentum

• Represent the client's interests internally to ensure EPAM allocates the right talent and resources to the account

Requirements

• Delivery leadership: 10+ years managing large, complex software delivery programs ($5M+ ACV or 50+ FTE)

• AI transformation: Hands-on experience leading or designing AI SDLC adoption across engineering organizations, not just awareness

• Regulated environments: Prior delivery in energy, utilities, financial services, or another regulated sector where governance and audit are central

• Executive engagement: Demonstrated track record building and maintaining C-suite / VP-level relationships over multi-year engagements

• Commercial acumen: Experience owning account P&L, SOW governance, and commercial negotiations

• Operating model design: Ability to design and implement new ways of working team structures, governance models, delivery ceremonies not just execute within existing ones

We offer

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM (

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.