Shared Services Coordinator - (1st Shift 4/10s)

Job Description

Job Description

COMPANY OVERVIEW
We appreciate your interest in joining our team! At Robinson, Inc. we pride ourselves on our manufacturing solutions and ownership culture, which support the industries we serve and our local communities. Robinson is employee-owned and is driven by a dedicated team of skilled professionals that value trust, loyalty, teamwork, integrity, and accountability as the foundations of our organization. We strive to provide customer service that goes above and beyond the standard.

Click here to view our Benefits Snapshot

JOB OVERVIEW

The Shared Services Coordinator (SSC) oversees the receiving, distribution, and shipping of inventory and work-in-progress (WIP) materials to internal customers while staging finished products for external shipment. They implement process improvements for shipping, handling, and receiving teams, collaborating across departments to enhance material flow. Additionally, the SSC directs Shared Service Support staff to efficiently move products through Robinson, ensuring optimal service for both internal and external customers in a fast-paced environment.

ROLE + RESPONSIBILITIES
•Efficiently receive and document products in the ERP system, including inspections and inventory counts.
•Coordinate material movement across inventory, WIP locations, and work centers to ensure smooth and safe operations.
•Prepare, package, and process shipments between Robinson locations, vendors, and customers, collaborating with stakeholders as needed.
•Assess and optimize material flow, implementing improvements for efficiency and on-time delivery.
•Develop and refine processes to enhance operations and meet customer expectations.
•Allocate resources based on department workloads in collaboration with production leadership.
•Work closely with Project Managers to exceed customer expectations.
•Support company initiatives such as safety, LEAN manufacturing, and 6S practices.
•Train and support Shared Service personnel while fostering a cross-functional team.
•Maintain accurate clerical records and prioritize tasks for organizational success.
•Implement new processes, software, and innovations to improve operations.
•Ensure OSHA compliance in partnership with the Safety Team.
•Manage daily scheduling, delegate tasks, and oversee employee performance.
•Maintain the shop floor presence to support employees and monitor job progress.

QUALIFICATIONS
•Education: high school diploma or equivalent (GED)
•Experience: prior experience as expeditor, material coordinator, shipping and receiving personnel, or similar in a manufacturing environment. In addition, experience with barcode scanning and inventory traceability systems.
•Ability to operate a forklift in conjunction with all safety rules and regulations (where applicable) and see the organization’s larger goals and objectives.

LEADERSHIP RESPONSIBILITIES
•Managing daily schedule and delegation of Work-Center jobs.
•Managing employees to ensure they are performing to expectations.
• Being visible and accessible on the shop floor throughout each day to field employee questions and monitor job
progress.
TRAVEL REQUIREMENTS
This position does not require travel.
PREFERRED SKILLS
• Effective conflict resolution and communication skills
• Strong multitasking, problem-solving, and task prioritization abilities
• Detail-orientated, highly organized, and deadline-driven
• Strong leadership and management capabilities
• Solid understanding of 6S principles and material flow practices]
• Reliable work ethic with excellent attendance and attitude
• Proficiency in Microsoft Office, especially Word and Excel
• ERP System experience, preferable JobBOSS or Syteline

At Robinson, we value professionalism, expertise, and a dedication to craftsmanship. We offer a dynamic work environment
where employees are empowered to excel and grow within their roles. Join us in our mission to deliver exceptional metal
fabrication solutions while fostering a culture of collaboration, innovation, and employee satisfaction.

Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment
for all employees.