People Operations Specialist

Every day, millions of vehicle owners depend on dealership service departments to keep them on the road. We build the software that helps those service teams communicate with customers, schedule repairs, approve work, collect payments, and deliver a better experience from start to finish. myKaarma is a leading SaaS platform serving dealerships across North America. Headquartered in Long Beach, California, with a global team, we're growing by solving real operational problems with practical technology. We believe the best ideas come from people who take ownership, question how things can be improved, and care deeply about the customer experience. If you're excited to build products that have measurable impact, we'd love to meet you. Why this role matters This is an early-career role with meaningful potential. You'll be supporting HR operations across three countries (USA, Canada, and India) for a lean global people team that moves fast and expects everyone to carry their weight. The work starts with the fundamentals of HR operations: documentation, compliance, processes, and employee support. But we are a SaaS company in the middle of an AI transformation, and our people team is evolving in the same way. You'll learn how the work gets done, help improve it through automation and smarter systems, and contribute to building a more scalable People function. As the team evolves, this role will evolve with it. You'll have opportunities to develop deeper expertise in areas such as Total Rewards, Learning & Development, HR Operations, or people systems, while continuing to build on a strong operational foundation. We're people first, then process, and finally technology - this matters because you need to understand the people and the process before you can build the technology that serves them. This role is where that starts. Key Responsibilities Own HR documentation and recordkeeping across the US, Canada, and India, including employee files, contracts, onboarding paperwork, benefits administration, and offboarding checklists. Track compliance obligations and key deadlines across all three countries, ensuring required filings, documentation, and regulatory requirements stay on track. Support leave of absence administration by coordinating documentation, communications, and processes with employees and managers. Maintain accurate employee data and documentation within our HRIS and related systems. Coordinate onboarding logistics to ensure new hires have a smooth, consistent experience across regions. Support audits, policy administration, and other core People Operations initiatives. Monitor recurring processes and proactively identify upcoming deadlines, risks, or gaps before they become problems. Identify opportunities to improve how work gets done through better processes, automation, AI, or system enhancements. Required Skills and Qualifications Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience. Comfortable using AI tools, HRIS platforms, and learning new technology quickly. Strong organizational skills with a high level of accuracy and attention to detail. Experience supporting HR operations in a global environment or across multiple countries is a plus, but not required. Experience in specialized areas (benefits, compensation, learning, systems) is a plus but not required. We know great candidates don't always match every requirement. If this role excites you and your experience aligns with many of the qualifications, we'd encourage you to apply. Skills can be learned—we also value curiosity, ownership, and a willingness to grow. Total Rewards at myKaarma At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights. Health and Wellness Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends. Time Off Generous vacation time to recharge and balance life outside work. In-Office Perks Enjoy dog-friendly offices and unlimited snacks or refreshments onsite. The starting salary range for this role is [hiring target], depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with Disabilities Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form. myKaarma participates in the E-Verify Program. myKaarma considers candidates requiring work authorization on a case-by-case basis. Sponsorship may be available for exceptional candidates depending on role requirements and business need. #J-18808-Ljbffr