Director of Risk Management

About Us

HMSHost, a subsidiary of , is a leader in creating dining for travel venues. With , we operate over 1,000 locations in nearly 80 airports across North America, including proprietary concepts, local, regional, and national brands, and partnerships with award-winning chefs. For decades, HMSHost has curated food and beverage programs that make a traveler’s journey as exciting as the destination.

About the Role:

The Director, Risk Management is responsible for North America’s business insurance program, as well as maintaining and administering the standard Company Safety and Drug Free Work-Place programs throughout the organization. This position serves as a resource on safety, workplace hazards, workers’ compensation, customer liability claims, property claims, and any other insurance matter; they also develop and provide field training on all aspects of safety, claims, compliance, and business insurance.

Essential Functions:

• Manages business insurance policies on behalf of the Company such as Workers’ Compensation, Employer’ Liability, General Liability, Automobile Liability, Excess Liability, Crime, Directors & Officers Liability, Employment Practices Liability; directs insurance broker activities regarding policy procurement, safety inspections, hazard identification/recommendation, state and regulatory filings, certificates of insurance, and carrier relations
• Participates in and provides corporate direction related to settlement negotiations on litigated or complex Workers’ Compensation, Property, General Liability, and other claims; manages and provides direction and claim authority to Third Party Claims Administrators regarding claim investigation, reserves, and settlement evaluations
• Directs annual renewal activities including payroll data by state and job classification, sales estimates, liquor sales estimates, head count by state/location, Company sponsored transportation, property & business interruption values by location, new/closed location, fleet/vehicle information by location, pending employment related litigation
• Develops new and/or revises company safety policies based on emerging risks or deficient operating practices; collaborates with internal and external resources to develop and implement new safety programs and initiatives company-wide
• Facilitates regular claim reviews
• Provides training to the field on existing company safety program to promote policy compliance; administers the Drug Free Workplace program
• Fosters productive relationships and acts as a resource for critical incident crisis management
• Reviews RFPs as requested by Development, Legal or Operations for new contract language to ensure required coverage(s) comply with the current business insurance policies
• Explores various insurance markets that have the potential to protect Company assets and/or media or financial losses

Reporting Relationship: The Director of Risk Management reports into the Vice President of Loss Prevention & Risk Management

Major Interdependencies: Legal, People & Culture, Operations, Business Development

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed 8 years:

• In a leadership role: Requires 3 years of experience leading a team of professionals engaged in developing and executing risk management programs
• In a technical role: Requires 8 years of experience engaged in developing and delivering risk management programs
• A bachelor’s degree in a program related to the functional area can count for 2 of the eight-year requirement
• In the industry: 3-5 years of Hospitality, F&B and/or Retail experience

Specialized Training:

• Training that leads to expert knowledge of the advanced risk management techniques and strategies, including risk prevention, risk reduction, risk retention (self-insurance), and risk transfer (insurance policies, indemnity agreements)
• Knowledge of litigation procedures
• Knowledge of state and federal Worker’s comp regulations and statutes

Specialized Skillset/Competencies/Traits:

• Advanced business acumen and also has the strategic mindset required to understand the long-term implications of risk management decisions and to advance the organization’s goals
• Demonstrated history of anticipating the needs of the business and complex stakeholders, the employee population and individual circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
• Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results

Travel/Location:

• Location: This position is based at the North America Support Center in Bethesda, Maryland

Disclaimer:

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.