Store Manager Reconnected Device Repair Fountain Hills

Job Description

Job Description

This is not your average retail management role. ReConnected Device Repair is looking for a Store Manager who can lead a team, drive sales, and take full ownership of store performance. We are a fast-growing company focused on repairs, device sales, accessories, and memberships. This role is ideal for someone who is competitive, goal-driven, and ready to step into a leadership position where performance matters. Position Overview As Store Manager, you will be responsible for the day-to-day operations of the store, leading the team, driving sales, ensuring policy compliance, and maintaining company standards. You will report directly to the District Manager and are expected to maintain consistent communication and follow direction. Key Responsibilities Leadership and Team Management Provide daily leadership, coaching, and accountability to store employees Maintain proper staffing levels and assist with scheduling Enforce company policies and procedures consistently Lead by example in professionalism, attendance, and customer service Sales and Performance Drive revenue through repairs, device sales, accessories, and memberships Monitor individual and store KPIs and address performance gaps Communicate daily goals and ensure execution Actively engage in sales and customer interactions Operations and Compliance Ensure accurate ticketing, notes, and customer signatures Maintain inventory controls and ordering processes Oversee cash handling, opening, and closing procedures Address operational issues and escalate when needed Customer Experience Resolve customer concerns professionally and within company guidelines Maintain a clean, organized, and compliant store environment Support strong customer satisfaction and online reputation Communication and Reporting Communicate regularly with District Manager and leadership Submit required reports and updates on time Follow proper chain of command for all escalations Qualifications Strong leadership and accountability Sales-driven mindset with a focus on results Organized and detail-oriented Ability to manage people, performance, and conflict Reliable and consistent attendance Compensation $18.00-$22.00 Hourly, non-exempt position eligible for overtime Benefits: Employee discount Flexible schedule PTO Spiffs