Customer Service Rep (01427) - 8404 Preston Hwy

Customer Service Rep

Join our dynamic team as a Customer Service Representative at our 8404 Preston Hwy location in Louisville, United States. We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.

Responsibilities include:

• Answer incoming phone calls and take customer orders accurately and professionally
• Process cash and credit card transactions
• Prepare and make pizzas according to company standards
• Maintain a clean and organized work environment
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
• Perform additional duties as assigned by management

Qualifications include:

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and written
• Capability to follow directions and adhere to company policies and procedures
• Proficiency in multitasking and working efficiently in a fast-paced environment
• Basic math skills for handling cash transactions accurately
• Physical ability to lift up to 25 lbs and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer skills for operating point-of-sale systems
• Keen attention to detail to ensure order accuracy
• Effective time management skills to handle multiple tasks simultaneously
• Team-oriented mindset with a willingness to assist colleagues as needed
• High school diploma or equivalent preferred, but not required

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.