Roastery Operations & Admin Assistant
Mochaland
Job Description
Job Description
Mochaland is seeking a high-energy, detail-oriented Roastery Operations & Admin Assistant to support our growing footprint of three retail cafes and central roastery. Based at our Noblesville roastery, this execution-focused role splits time between managing routine administrative workflows and physical production fulfillment.
The ideal candidate is an efficient communicator who thrives in a fast-paced environment and takes immediate action to keep our logistics, order flow, and internal communications synchronized.
Key Responsibilities
- Administrative Support: Monitor the central operational inbox, drafting concise, professional email responses to shop managers, vendors, and wholesale partners.
- Order Processing: Review product and inventory requests from the mochaland locations; generate internal invoices and queue them for fulfillment.
- Fulfillment & Packaging: Weigh, bag, seal, and label freshly roasted coffee beans with high speed and attention to detail.
- Logistics Coordination: Pull and stage cafe supplies (syrups, paper goods, retail merchandise) alongside coffee shipments to ensure seamless store deliveries.
- Inventory Management: Maintain accurate digital inventory logs, keep production spaces organized, and execute routine daily operational tasks.
Qualifications & Skills
- Experience: 1–2 years in specialty coffee (barista/shift lead), retail logistics, or an administrative/warehouse coordination role.
- Communication: Exceptional written communication skills with the ability to draft clear, professional email correspondence.
- Operational Drive: A proactive self-starter who values organization, speed, and precision.
- Technical Aptitude: Proficient with email systems, spreadsheets (Google Sheets/Excel), and digital order workflows.
- Physical Requirements: Ability to stand for extended periods on the production floor and lift up to 50 lbs regularly.
- Requirements: Valid driver’s license and reliable transport for occasional store-to-store errands.
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