Laundry & Condo Housekeeping Manager

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:
The Laundry & Condo Housekeeping Manager is responsible for the overall leadership, coordination, and execution of the condo housekeeping and laundry operations to ensure exceptional cleanliness, efficiency, and guest satisfaction. This role oversees daily condo cleaning and laundry functions, ensuring all standards are consistently met while optimizing labor, inventory, and operational workflow.

Job Specifications: 

• Starting Wage: $50,165.00 - $71,664.00 

• Employment Type: Year Round  

• Shift Type: Full Time hours available 

• Minimum Age: At least 18 years of age  

• Housing Availability: Yes  

Job Responsibilities:

Operational Leadership

• Oversee all condo housekeeping and laundry operations, including guest rooms, public spaces, back-of-house areas, and linen processing.
• Ensure all areas meet brand cleanliness, presentation, and quality standards.
• Coordinate workflow between housekeeping and laundry to support occupancy demands and operational efficiency.
• Conduct regular inspections of guest rooms, public areas, and laundry output to maintain quality standards.
• Develop and maintain standard operating procedures (SOPs) for both departments.
• Address service deficiencies promptly and implement corrective actions.

Team Leadership & Staffing

• Lead, coach, and develop housekeeping supervisors, room attendants, housepersons, and laundry staff.
• Create schedules based on occupancy forecasts, events, and business levels.
• Ensure proper staffing levels and efficient labor utilization.
• Provide ongoing performance feedback, coaching, and recognition.
• Foster a positive, safe, and inclusive work environment.
• Support hiring, onboarding, and training of new team members.

Laundry Operations Management

• Oversee sorting, washing, drying, folding, and distribution of linens, uniforms, and specialty items.
• Ensure all linen, terry, and uniforms meet cleanliness and presentation standards.
• Monitor chemical usage and vendor relationships to maintain proper settings and inventory.
• Partner with maintenance to ensure laundry equipment is properly maintained and operational.
• Implement processes to minimize linen loss, damage, and replacement costs.

Housekeeping Operations

• Ensure timely room readiness to support guest check-in standards.
• Maintain cleanliness and upkeep of all rooms, public and back-of-house areas.
• Coordinate VIP, group, and special requests with Front Office and Sales teams.
• Monitor and enforce productivity standards for room attendants and housepersons.
• Ensure proper use and care of housekeeping equipment and cleaning materials.

Inventory & Cost Control

• Maintain par levels for linens, uniforms, cleaning supplies, and guest amenities.
• Track usage and control expenses through proper inventory management.
• Reduce waste and implement cost-saving initiatives across both departments.
• Support budget planning and labor cost management.

Safety & Compliance

• Ensure compliance with all safety, chemical handling, and OSHA standards.
• Maintain a clean, organized, and safe work environment across housekeeping and laundry facilities.
• Conduct regular safety training and enforce proper procedures.
• Partner with Risk Management and Maintenance for compliance and inspections.

Collaboration & Communication

• Partner closely with Hotel Housekeeping Management Team, Front Office, Maintenance, and Spa/F&B teams to support overall operations.
• Communicate daily priorities, room status, and operational challenges.
• Participate in daily stand-ups, weekly leadership meetings, and planning sessions.

Job Requirements:

• 3–5+ years of housekeeping or hotel operations leadership experience
• Experience managing laundry operations strongly preferred
• Strong leadership, communication, and organizational skills
• Knowledge of hotel property management systems and labor management
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge of safety standards, chemical handling, and equipment operations

Success Measures:

• Guest satisfaction and cleanliness scores
• Room readiness and turnaround times
• Labor cost management and productivity metrics
• Linen loss and replacement costs
• Employee engagement and retention within the department

The expected pay range is $50,165.00 - $71,664.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  515208
Reference Date: 07/01/2026 
Job Code Function: Laundry