Banquet Houseperson (On Call)
Loews Chicago O'Hare Hotel
Job Description
Job Description
Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower.
Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer :
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates, other discounts, perks and more
- Uniforms provided with complimentary dry cleaning
- Discounted dry cleaning for non-uniformed Team Members
- On-site discounted garage parking
- Discounted MARTA transit pass program
- Complimentary meals in Team Member Café while working
- Benefits are subject to eligibility and may vary by position
What We're Looking For :
A proactive and detail-oriented Banquet Houseperson who takes pride in creating seamless event experiences. You'll be the behind-the-scenes hero who ensures every space is perfectly set, every table is in place, and every guest walks into a room that's ready to impress. From weddings to corporate galas, your work sets the stage for unforgettable moments.
In this role, you'll collaborate with banquet leaders and event teams to bring event visions to life-executing flawless setups, maintaining pristine environments, and responding quickly to last-minute changes with a can-do attitude. If you thrive in a fast-paced, hands-on environment and love being part of a team that delivers excellence, this is the role for you.
Who You Are :
Detail-Driven Doer : You take pride in precision and understand that the little things make a big difference in event execution.
Team-Oriented Collaborator : You work well with others, communicate clearly, and support your teammates to ensure every event runs smoothly.
Adaptable Problem Solver : You stay calm under pressure and can pivot quickly to meet evolving event needs.
Physically Capable & Energetic : You're comfortable lifting, moving, and setting up equipment and furniture throughout your shift.
Guest-Focused Professional : You're friendly, approachable, and always ready to assist guests and team members with a positive attitude.
Veterans and military spouses encouraged to apply.
What You'll Do :
Execute room setups and breakdowns based on Banquet Event Orders (BEOs), including tables, chairs, staging, and décor.
Ensure all furniture and equipment are placed accurately and safely for events such as weddings, meetings, and social functions.
Maintain cleanliness and organization in banquet and storage areas, ensuring readiness for future events.
Perform regular inspections of event spaces before, during, and after functions to ensure quality and readiness.
Assist with light maintenance of banquet equipment and report any issues to leadership.
Respond to guest and team requests during events, including last-minute layout changes or additional setup needs.
Monitor and restock banquet supplies such as linens, tables, and chairs, and communicate inventory needs to leadership.
Collaborate with banquet captains, servers, and other departments (e.g., kitchen, AV, housekeeping) to ensure seamless event execution.
Uphold safety standards and maintain a professional, guest-ready environment at all times.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Required to attend all mandatory training sessions and meetings.
Perform other duties as assigned.
Your Qualifications Include :
One year experience in a mid-high-volume banquet and/or restaurant within an upscale hotel or restaurant preferred. Ability to work in a fast-paced environment and manage time efficiently.
Ability to stand, walk, reach, stoop, bend and lift/pull/push 100 plus pounds repetitively throughout the shift.
Ability to push, pull or other wise move portable furniture and/or equipment from storage area to function rooms
Flexibility to work varying shifts, including nights, weekends, and holidays as needed.
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse work culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you would like to request a reasonable accommodation to submit an application or participate in the hiring process please contact our Human Resources team.
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