ASSISTANT DIRECTOR OF OPERATIONS

Assistant Director of Operations - Parkhurst Dining

Are you looking for a values-driven environment with opportunities to learn and grow? Do you want to join a fun, supportive team where you can build lifelong relationships? At Parkhurst Dining, a brand of Eat'n Park Hospitality Group, we've been creating smiles since 1949—one guest, one meal, and one team member at a time. Now we're searching for an Assistant Director of Operations to join our team!

Eat'n Park Hospitality Group represents a diverse family of brands that span more than a dozen states across more than 150 locations and with nearly 10,000 team members. We are a family-owned and operated company with deep roots that inspire our future. Our enduring commitment to our Core Values and our shared purpose, "to Create a Smile," guide and fuel our growth as a group and as individuals.

As part of the management team, the assistant director of operations works under the direction of the general manager at a unit with $1.51-3.5M in managed volume to plan, organize, direct, and lead a specific area or cost center within the client location. This position assumes responsibility for some or all of the following: budget compliance, sanitation, safety, health regulation compliance, food preparation, service of food, and staff training and development; follows all systems and established procedures. The assistant director of operations interacts with staff, customers, guests, and other facility department personnel. This individual coaches direct reports and/or ensures that hourly team members perform competently in their roles and achieve department goals.

Why You'll Love This Role

As an Assistant Director of Operations, you'll be part of our enduring legacy and exciting growth. Here's what you can expect:

• Create A Smile: Ensure every guest and client interaction in your area is welcoming, seamless, and exceed expectations.
• Join A Caring Team: Inspire and support managers and staff in a collaborative, inclusive environment that encourages engagement and professional development.
• Bring Your Energy: Take ownership of operations, including staffing, budgeting, and performance monitoring, to drive efficiency and excellence.
• Connect With Heart: Build meaningful relationships with clients, guests, and team members while fostering trust, engagement, and a positive service culture.
• Reach Your Goals: Grow professionally by leading operational excellence, team development, and strategic initiatives within your area.

What Makes You a Great Fit

We're searching for team members who welcome new challenges and care deeply about people. Every team member across the company plays a role in bringing our Core Values to life every day. In addition to aligning to our values, you'll be successful here with these skills and qualifications:

• 8+ years of professional experience, including 6+ years in food service management; degree in Culinary, Hospitality Management, Business, or related field preferred.
• Responsible for managing a specific area of cost center, ensuring high standards in food quality, service, and compliance with company systems and regulatory requirements.
• Skilled in monitoring budgets, tracking costs, controlling waste and over production, and ensuring adherence to financial guidelines.
• Experienced in coaching, training, and supervising managers and hourly team members, ensuring competence, productivity, and achievement of department goals.
• Focused on creating exceptional guest and client experiences, actively seeking feedback, building rapport, and modeling Parkhurst Hospitality standards.

Our Commitment to You

We believe our team members deserve the same hospitality we give our guests. Wherever you are on your journey, we offer rewards and resources to highlight the important moments, both at work and at home.

• Schedule: Full-time role averaging 50 hours per week, including evenings and weekends
• Health and Well-Being: Medical, dental, vision, life insurance, and 401(k), Paid Time Off
• Career Growth: Access to Smile Universe training and internal promotion pathways
• Welcoming and Fun: Free meals during shift, monthly family mean, and 20% discount at all ENPHG brands

Eat'n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.