Bingham Cyclery Bicycle Technician-Level 2

Job Description

Job Description

About This Role

We're a community-driven bike shop that's all about making cycling accessible to everyone:

Bingham Cyclery .

In this role as a Level 2 Bicycle Technician, you'll be the expert behind our top-notch bike service and repairs.

Deliver high-quality work, provide exceptional customer service, and help us keep our shop running smoothly.

Delivering World-Class Bike Service:

Advanced Tune-Ups:

• Perform detailed tune-ups, covering everything from drivetrain cleaning and lubrication to gear adjustments and suspension overhauls.
• Conduct thorough inspections to identify and address any issues that may affect performance or safety.

Repairs and Custom Builds:

• Handle advanced repairs, from suspension service to internal hub maintenance, and ensure all work meets our quality standards.
• Build and customize bikes from the ground up, with a focus on e-bikes and complex systems.
• Take the time to educate customers on bike safety and proper usage.

Operations and Training:

• Maintain a clean and organized workspace, adhering to all shop processes and protocols.
• Participate in ongoing training, staying up-to-date on the latest technologies and best practices in the industry.
• Collaborate with the team to ensure seamless daily operations, including inventory management and customer support.

Customer Service:

• Write detailed work orders, provide accurate estimates, and address any customer concerns with professionalism and empathy.
• Lead workshops and special events, sharing knowledge and enthusiasm for cycling with our community.

To succeed in this role, you'll need:

• Minimum 2 years of professional bike shop experience with a diverse range of bicycles.
• Proven proficiency in repairing new and vintage bicycles.
• Excellent organizational skills and attention to detail.
• Comfort using computer systems; experience with Lightspeed Cloud POS is a plus.
• Ability to lift and carry up to 100 lbs regularly.
• Self-motivation, team spirit, and the ability to thrive in a fast-paced environment.

Nice to Have:

• Additional language skills, such as Spanish, are a plus in our multilingual environment.

How to Apply: Submit your application through our website at -for-employment-staff-pg1412.htm.

• Employee Purchase Perks

  Flexible Schedule

We're local and we love it!

We love where we live and have for over 60 years. We strengthen the fabric of our community and bring the joy of riding into the hands of many. We love riding bikes. We firmly believe that bikes make the world a better place and we’re honored to share that with you.

At Bingham Cyclery, we focus on you as a rider and the local riding infrastructure, we work hard to give you the roads, trails, teams, clubs, service, education and rides to help create the most successful cycling version of yourself possible.