Senior Vice President, Production Services Application Support

Production Services Application Support - Securities FinanceAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.We're seeking a future team member for the role of Production Services Application Support to join our Production Services Securities Finance team. This role is located in Pittsburgh.In this role, you'll make an impact in the following ways:Provide production support for the Securities Finance platform, improving alignment to business activity across trading, cash, and batch operationsSupport application end-of-day processing, including oversight of critical operational activities and timely issue resolutionOversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflowsSupport end-of-day cash activities through cross-regional operational partnership and effective timezone overlap coverageTo be successful in this role, we're seeking the following:Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 10-12 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.Experience supporting business-critical production platforms in a global financial services environment, with exposure to trading, cash management, end-of-day processing, or batch operationsStrong technical and operational support experience across application production support, incident management, batch monitoring, platform stability, and cross-regional service deliveryDemonstrated ability to manage high-priority issues with urgency, communicate clearly across technology and business stakeholders, and operate effectively in a time-sensitive environmentProven ability to work collaboratively across regions and functions to improve service reliability, reduce risk, and support a resilient global support frameworkBNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.