Plant Clerk

Service Order Support Specialist

We are seeking a detail-oriented and organized individual to join our team, where you will support the service order process and help ensure smooth operations across departments. The ideal candidate thrives in a fast-paced environment, works effectively both independently and as part of a team, and embraces change with a proactive attitude.

This is a great opportunity for someone who values efficiency, accuracy, and teamwork.

Job Duties/Responsibilities

• Support the service order process, collaborating with various departments to complete orders in compliance with company policies and procedures.
• Ensure all information is accurately entered into designated databases or recordkeeping systems.
• Gather project details from Engineering and other departments to facilitate purchase orders, service orders, and the return of equipment.
• Audits records and systems to ensure data integrity and identify discrepancies.
• Perform additional tasks and responsibilities as assigned.

Qualifications/Experience

• Education: High School diploma or equivalent (required). Post-secondary education in a related field (preferred).
• Extremely detail-oriented and organized, with a strong focus on accuracy and deadlines.
• Skilled at managing high volumes of data and accountable for maintaining record integrity and timely updates.
• Excellent written and verbal communication skills.
• Ability to work both independently and collaboratively with cross-functional teams to support efficient operations.
• Proficient in Microsoft Office programs (Excel, Word), with the capability to quickly learn additional software as needed.
• Prior experience in a clerical or administrative role (preferred but not required).
• Adaptable and open to change, with a willingness to embrace new ideas and procedures.

Physical Requirements

• Work environment will be a climate-controlled office setting.
• Ability to sit or stand for extended periods at a desk and use a computer for prolonged periods.
• Ability to read and view computer screen and paper documents.
• Performs repetitive hand motions such as typing, writing, and handling documents.
• Clear verbal communication and adequate hearing for conversations and meetings.
• Occasionally required to lift and carry up to 30 pounds.

Benefits

• 401k with generous employer matching.
• Health, vision & dental insurance available upon start date.
• Paid time off available upon start date.
• Discounted employee services within our service area.
• Extremely competitive wages in the telecommunications industry.

Solarus is an equal-opportunity employer.

About Us: Solarus first began providing telephone service to Central Wisconsin residents in 1896. Over the years, our steadfast commitment to deliver innovative communication solutions has driven numerous technological advancements and facilitated substantial growth. Today, we are proud to offer a comprehensive service lineup consisting of residential and business High-Speed Internet, Voice, Video, Security and Home Automation solutions. Solarus is owned by more than 900 local stockholders, who are all customers. Both the company and its 115+ employees are proud to give back to area schools, organizations, and community initiatives that align with our commitment to making Central Wisconsin a great place to live, work, and do business.