Lder de turno en la parte trasera de la casa

Chick-fil-A Old Bridge Team Leader

At Chick-fil-A Old Bridge, we are looking for experienced kitchen/back of house leaders to help grow our team! We seek leaders who have a passion for food, food safety, development of others, and career advancement. Shift leaders are a crucial part of our fast-paced business. Your efforts keep our guests safe while preparing and delivering delicious and appetizing food!

Being our shift leader requires you to work at a fast pace in our high-volume restaurant. The shift leader directs shifts in the front or back of the house, helps train employees, and supports the manager on duty in every shift. While the shift leader is a managerial position, we expect our managers to be willing to help in all areas of the restaurant.

Our benefits include:

• Flexible schedule: We understand you may have commitments with family, friends, school, or sports teams, and we will do our best to arrange your work schedule around them.
• Closed on Sundays: All Chick-fil-A restaurants are closed on Sundays, giving you a day off to spend with family and friends.
• Work directly with a Chick-fil-A operator: The operator is an independent business owner responsible for the operation of the restaurant, who invests time in employees to teach valuable business skills for the future.
• Competitive salary: In addition to a competitive paycheck, you will work in a supportive environment where you will gain valuable business and interpersonal skills.
• Benefits: Medical insurance and 401k retirement plans available. We also offer 100% paid college tuition for online degrees with Point University, college scholarships, a referral bonus, and a 90% discount on meals while working.
• Opportunities: We provide advancement opportunities through training, certifications, and leadership development.
• Great work environment: At Chick-fil-A, operators see team members as more than employees; they are valuable members of each restaurant. Our high retention rate shows that team members enjoy working at Chick-fil-A.

Responsibilities:

• Execute shifts without any supervision
• Support the senior leadership team by completing delegated tasks
• Organize staff by shift and challenge the team to strive for excellence in hospitality, service speed, and restaurant cleanliness
• Take steps to resolve customer issues or complaints as they arise.
• Execute proper safety and cash handling procedures with the team
• Lead by example, using our CORE 4 model to guest service: making eye contact, sharing a smile, speaking with enthusiasm, and establishing a connection
• Communicate employee performance and policy/procedure violations to the Senior Leadership Team
• Maintain a positive working relationship and treat all reporting employees with respect, while providing guidance and feedback.
• Serve as an expert in all tasks of the specific area the shift supervisor oversees
• Responsible for inventory and facility management
• Complete understanding of each key position for all shifts in the back of the store and general understanding of each key position in the front of the house
• All other duties assigned

Requirements:

• Must be 18 years or older
• Ability to multitask
• Excellent coach, communicator, and team builder
• Adaptable, reliable, and strong work ethic
• Customer service oriented
• Honors and encourages others to follow the restaurants visions and values
• Strong problem-solving skills
• Knowledge and compliance with food safety standards
• Positive, responsible, accountable, polite, and organized
• Ability to work at a fast pace, yet efficiently and thoroughly

Most Chick-fil-A restaurants are operated by independent franchise business owners who make all their own employment decisions and are responsible for their own content and policies.

Work Schedule

• 8-hour shift
• 10-hour shift
• Weekend availability
• Monday to Friday