(MAF) Part-Time Cross-Utilized Agent

Greeting passengers and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees Ensure passenger information is processed accurately and flights are sent out on time Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions May work in the Baggage Service Office to track the location of baggage and handle passenger questions Comfortable working with computers, mobile devices, and new technologies Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage Maintaining composure while managing customer challenges Read and interpret checked baggage tags, and cargo labels Prepping and securing the aircraft for the next flight Use radio electronic devices to communicate with co-workers or flight crew Ensure compliance with United and Federal Aviation Ad...Agent, Part-Time, Baggage, Operations, Airline, Flight, Aircraft