Banquet Servers

Job Description

Job Description

Hotel Name: Millennium Hotel Maxwell House Nashville
Location: Onsite – Nashville, TN

Join the Team at The Maxwell Nashville

At The Maxwell Nashville , hospitality is vibrant, energetic, and rooted in local character.

Located near downtown Nashville, the hotel offers a design-forward stay with convenient access to the city’s music, entertainment, and cultural attractions.

As part of Millennium Hotels & Resorts , a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values:

• Passion for Hospitality
• Entrepreneurial Spirit
• Innovation
• Progressive & Solutions-Oriented

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

About the Role: Banquet Server

As a Banquet server, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results."

Your Impact

You are the face of the hotel—creating first impressions and memorable guest moments. Your energy, attention to detail, and service mindset will directly shape the guest experience and bring our brand to life.

What You’ll Be Doing

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Compliance & Standards

• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation

• Uphold a culture of accountability and operational excellence

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Technical / Role-Specific Requirements

• Set up banquet rooms according to event orders and specifications, including tables, chairs, linens, place settings, and décor.
• Welcome guests in a professional and courteous manner.
• Serve food and beverages following established service standards.
• Maintain a thorough knowledge of menu items, ingredients, and beverage offerings.
• Monitor guest needs and respond promptly to requests.
• Clear tables and maintain cleanliness throughout the event.
• Assist with replenishing food stations, buffets, and beverage stations as needed.
• Collaborate with banquet captains, culinary team members, and fellow servers to ensure seamless event execution.
• Breakdown and clean event spaces following functions.
• Follow all food safety, sanitation, and alcohol service regulations.
• Maintain a positive, professional appearance and demeanor at all times.
• Assist with moving and storing banquet equipment and supplies.

Education

• High School Diploma or GED
• Food Handler Certification and Alcohol Service Certification, as required by local regulations.

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.