IT Technician

Job PostingDexter Magnetic Technologies supplies specialized magnetic solutions and components to demanding applications in the medical, aerospace, defense, semiconductor manufacturing, oil and gas, and industrial end markets. Dexter's engineers solve complex customer problems with innovative solutions, winning business based on quality, customer support, and application engineering expertise.Position Summary:The IT Technician keeps the technology of Dexter in good working order and accessible to employees. They also work closely with their team, ensuring each situation is thoroughly resolved and all components are in working order.Major Responsibilities - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Setup, install and maintain computing hardwareInstall network hardwareDeploy and support softwareManage requests for both hardware and applications using helpdesk ticketing systemRepair and troubleshoot computer systems, mobile, and networking hardware in the IT repair labConfigure and maintain logs of machine issues, errors, and repairs evaluated and servicedMaintain an inventory of hardware and software usedConduct hardware and software maintenanceAbility to support multiple sites remotelyOther duties or projects as assignedEducation and Experience:Bachelor's degree or higher in an IT-related field such as computer science, technical support, and information technology or equivalent experienceAA CompTIA A+ certification for computer technology (exclusions may apply, particularly for web-development computer technicians)5+ years of experience in computer networks solutions, operating systems, or other IT-related positionsKnowledge/Skills/Abilities:Proficiency in programs such as Active Directory, Microsoft PowerShell, and Microsoft O365Excellent written and verbal communication skillsAttention to detailStrong analytical and troubleshooting skillsTime management and organizational skillsSalary Range: $65,000-$75,000 + bonusWe offer a comprehensive benefits package, including Medical/Rx, Dental, Vision, Flexible Spending Accounts, Basic Life/AD&D (includes coverage for dependents 100% Company paid), Short-Term Disability, Long-Term Disability (100% Company paid), Supplemental Life/AD&D, 401(k) with Company match, tuition assistance after 1 year, paid time off, and 11 paid holidays.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.