Overnight Maintenance & Security Technician - Dune House Hotel & Spa

Overnight Maintenance & Security Technician

At Dune House Hotel & Spa, the overnight hours are just as important as the daylight ones and this role is where that care shows up most. As our Overnight Maintenance & Security Technician, you're the steady presence keeping the property safe, running smoothly, and ready for guests to wake up to barefoot luxury on the coast. It's hands-on work that matters, on a team that notices and appreciates it.

Job Overview

The Overnight Maintenance & Security Technician at Dune House Hotel & Spa is a dual-purpose role covering the property overnight, combining basic maintenance response with safety and security rounds. This associate keeps the hotel running smoothly and safely while guests rest, addressing routine maintenance needs and circulating the property to protect guests, associates, and the building itself. They are an ambassador of happiness and hospitality.

Responsibilities

Maintenance:

• Respond to and resolve basic guest maintenance requests overnight (lighting, plumbing, HVAC, minor repairs).
• Make rounds of the property to confirm equipment and building systems are working properly.
• Log maintenance requests, equipment/meter readings, and parts used; hand off open items to the next shift.
• Escalate maintenance issues beyond entry-level scope to the Chief Engineer or on-call team.

Security:

• Patrol the property, including parking areas, on a regular schedule throughout the shift.
• Respond to guest concerns, unusual circumstances, or safety violations with urgency and discretion.
• Document a daily security log covering incidents, accidents, and safety concerns.
• Respond immediately to emergency alarms or calls for help; notify appropriate authorities and perform first aid/CPR as needed.
• Enforce the property's No Solicitation Policy.

Other Responsibilities:

• All other duties as assigned, requested, or deemed necessary by management.

Supervisory Duties:

Qualifications

Education/Formal Training:

High school diploma or equivalent trade school, special courses in building maintenance and construction.

Experience:

A minimum of 6 months successful experience in equal or similar position.

Knowledge/Skills:

• Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
• May require ability to drive pick-up truck and snow removal equipment.
• Ability to maintain logs and records.
• Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to hear portable radio, fire alarms, machinery, guests.
• Ability to inspect, maintain equipment.
• Ability to respond on portable radio to base station, guests.
• Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot.
• Frequent bending and kneeling required to perform inspections and repairs.
• 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required.
• Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours.
• Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time.

Environment:

Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.