Service Center Manager Diesel Truck Fleet Operations

Benefits Dental insurance Health insurance Vision insurance Position Overview Motorcity Truck & Fleet Center is seeking a highly skilled and driven Service Center Manager to lead daily operations within our diesel repair and fleet maintenance facility. This role is responsible for overseeing technicians, ensuring high-quality repairs, maximizing productivity, and delivering exceptional customer service to commercial fleet clients. The ideal candidate is a hands‑on leader with strong diesel diagnostic experience, proven shop management capabilities, and the ability to drive performance, accountability, and profitability. Key Responsibilities Oversee daily operations, workflow, and scheduling. Ensure efficient turnaround times on diesel trucks and fleet vehicles. Supervise and develop technicians. Recruit, interview, hire, train, coach, and evaluate technicians and support staff. Maintain accountability, scheduling, productivity standards, and a positive workplace culture. Monitor productivity and enforce company policies. Assist with complex diagnostics and repairs. Manage customer relationships and communication. Track KPIs including labor efficiency, revenue, and comeback rates. Ensure OSHA and safety compliance. Qualifications Required: 5+ years diesel repair experience 2+ years in a leadership role Strong knowledge of diesel engines, DPF systems, and diagnostics Preferred: ASE certifications Fleet maintenance experience Shop software experience Skills & Competencies Leadership and accountability Strong communication Organizational skills Problem‑solving ability Ability to multitask in a fast‑paced environment Compensation & Benefits Competitive salary Performance bonuses Paid time off (PTO) Growth opportunities Equal Opportunity Employer Motorcity Co. is an equal opportunity employer. Employment is at‑will and may be terminated at any time. #J-18808-Ljbffr