Employment Rep 3
Full-time
Innovate with Intelliswift
Job Description: Top 3 Daily Responsibilities
Ownership and support for MSP with Staff Augmentation request management and Global Access Tracking and onboarding request management
Lead specific projects regarding operational improvements on topics such as initial inquiry management worker onboarding ticket management process documentation system notifications and escalation management.
Assist MSP and requestors navigate requests that are atypical global or require policy review.
Response to CLIENT requestors as part of the operations team
Ticket queue management in partnership with the MSP
Manage data reporting requests validation
Partner with MSP and Internal CLIENT IT Teams on application issues and updates
Assist CLIENT Mobility Team for immigration support requests related to non-employees Qualifications
5 years in a non-employee/contingent workforce program operations role client side or with an MSP in a client facing capacity
Bachelors degree or relevant work experience Nice to Have
Project Management or Project Coordination experience
Experience managing Statement of Work projects
Experience in operations of global program
Vacancy posted 6 days ago
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