Sales Implementation Manager

Responsibilities include but are not limited to: Own the translation of sales and service strategy into field execution, accountable for the adoption, behavior change, and business outcomes each initiative was chartered to deliver. Build the implementation and engagement plan for each initiative, coordinating the communications, content, tools, resources, and leader enablement execution depends on. Create the field-facing content behind each initiative such as playbooks, job aids, talking points, and leader guides and subsequently delivers through field sessions, huddles, and leader forums. Partner with Learning & Development on the training that supports each initiative, supplying business context, content, and field perspective; Learning & Development owns curriculum design and formal training delivery. Support pilots, rollouts, and sustained adoption, making sure leaders have the tools and guidance to reinforce execution with their teams. Partner with business leaders and stakeholders from strategy development through rollout, adoption, and ongoing optimization. Present to senior leadership and stakeholders on initiative vision, implementation approach, progress, risks, and recommendations. Build alignment across stakeholders with differing perspectives and priorities, and escalated significant business, operational, or implementation issues. Monitor execution and effectiveness using business results, field observation, and stakeholder feedback to identify barriers, trends, and best practices. Establish the feedback loops that surface what is and is not working in the field, and agree adjustments and action plans with business leaders. Report to leadership on adoption, risks, opportunities, and initiative effectiveness, and comply with applicable regulations, policies, and required training, including BSA, USA PATRIOT Act, and OFAC. Hold accountability for the outcome after launch, driving the corrective action needed when adoption or results fall short of the initiative's intent. #J-18808-Ljbffr Valley National Bank