Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Lead Coordinator (Hot Inbound Leads)

$42k

MyUtilities

Customer Lead Coordinator (Hot Inbound Leads)

$42,000 Salary | In-Office | Dallas, TX | Bilingual preferred but not required

When customers reach out, you're the first connection.

You answer, qualify, and make sure they get scheduled with the right sales advisor quickly.

If you're organized, responsive, and comfortable on the phone, this role is for you.

Customers love what we do. We've earned thousands of five-star reviews by making the move-in process simple.

What a typical day looks like:

  • Answer inbound calls from customers requesting help
  • Respond quickly to new lead notifications
  • Schedule conversations with sales advisors
  • Route leads correctly in the CRM
  • Follow up to ensure appointments happen
  • Communicate with sales and processing teams
  • Maintain clean, organized documentation

This is a high-activity coordination role with steady inbound volume.

What This Role Is:

  • Front-line customer interaction
  • High responsiveness and urgency
  • Structured but fast-paced
  • Team-based and collaborative
  • A key link in the sales process

What success looks like:

  • Fast response time to inbound leads
  • High appointment scheduling rate
  • Low lead drop-off
  • Clean CRM execution

Strong backgrounds include: Customer service Call center Front desk Appointment setting Sales support Administrative coordination

Work Environment

Full-time, in-office role in Dallas, TX

  • Team-oriented environment
  • Clear processes and workflows
  • Supportive leadership

About Us

MyUtilities is an established company expanding our Dallas team. We simplify the move-in process by helping customers set up essential home services in one place.

MyUtilities
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Lead Coordinator (Hot Inbound Leads) in Dallas, TX vacancy
  •  ...Job Description Job Description Customer Experience Lead Job Description Job Title: Customer...  ...Experience Lead is responsible for inbound and outbound calls regarding mortgage...  ...repetitive hand movement and fine coordination including use of a keyboard; and to verbally... 
    Suggested
    Full time

    Click n' Close, Inc

    Addison, TX
    13 days ago
  •  ...Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose-driven team. At Serenity, we're building high-impact teams and transforming the way people experience well-being. You know how to serve. We'll teach you how to guide. We... 
    Suggested
    Full time

    Serenity Healthcare, LLC

    Richardson, TX
    3 days ago
  •  ...Marshalls in Dallas, TX is hiring to promote an excellent customer experience and lead front-of-store operations. You will engage customers, train Associates, and ensure a clean, organized store while promoting loyalty programs. Role requires flexible availability, merchandising... 
    Suggested
    Flexible hours

    The TJX Companies , Inc.

    Dallas, TX
    2 days ago
  • $28 - $35 per hour

     ...Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service... 
    Suggested
    Hourly pay

    Uline

    Irving, TX
    1 day ago
  • $18 per hour

     ...Job Description Job Description Hot Water Production Line Lead Are you an experienced production professional with strong leadership skills? We are looking for a  Hot Water Production Line Lead to oversee daily production activities, lead an assembly team, and ensure... 
    Suggested
    Hourly pay
    Work at office
    Monday to Friday
    Flexible hours

    Midway Staffing

    Mesquite, TX
    10 days ago
  •  ...Customer Success Manager Senior Specialist Customer Success Management for travel sellers...  ...is responsible for the up sell / x sell lead generation, account retention and...  ...tracking (via automated dashboards) Play coordinating support role whenever customer runs into... 
    Work experience placement
    Local area

    Amadeus IT Group S.A

    Irving, TX
    3 days ago
  •  ...Customer Success Lead (CSL) Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition... 
    Work at office
    Remote work
    3 days per week

    Notable

    Dallas, TX
    5 days ago
  • Sweet Epic Travels is seeking a Remote Customer Support Team Lead to act as the primary client liaison, delivering professional, caring service across channels. This paid remote role focuses on sales, support, and communication excellence from home. You will handle insurance... 
    Remote job

    Sweetepictravels

    Dallas, TX
    3 days ago
  • $77.4k - $86k

    Figure Lending, a fintech innovator, seeks a results-driven Team Manager to lead up to 18 Customer Success Associates. You will oversee daily operations, coach team members, and resolve escalated issues to ensure exceptional service. This role requires an NMLS license... 

    Figure Lending

    Dallas, TX
    1 day ago
  •  ...Central Market Service Lead Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple...  ...create a team environment where Partners work toward providing Customers consistently superior Customer Service. Key Responsibilities &... 
    Full time
    Work experience placement

    Central Market

    Dallas, TX
    1 day ago
  • Responsibilities Job Summary: As a Service Lead, you'll assist in leading a successful operation of the Front End. You'll train and coach to create a team environment where Partners work toward providing Customers consistently superior Customer Servi
    Full time

    H-E-B

    Dallas, TX
    4 days ago
  • Academy Sports + Outdoors in Dallas is seeking a Customer Care Team Lead to guide a high-performing service group. You will recruit, onboard, coach, and develop team members while driving service quality and customer satisfaction. Responsibilities include process improvements... 

    Academy Sports and Outdoors

    Dallas, TX
    2 days ago
  • Career Techniques in Dallas is seeking a Customer Operations professional to own and optimize our operations stack, including...  ...reporting templates for multiple customers. You’ll lead data hygiene efforts and coordinate MBR/QBR preparation, ensuring accurate dashboards and... 

    Career Techniques Inc

    Dallas, TX
    3 days ago
  • $13 - $18 per hour

     ...We're Hiring a Customer Service Lead!  Type: Full-Time or Part-Time Reports To: Store Manager Join Feel Great Express Car Wash with your enthusiasm, kindness, and commitment to great service! In this role, you’ll make every customer feel welcomed and every teammate... 
    Full time
    Part time
    Shift work

    Feel Great Car Wash

    Grand Prairie, TX
    more than 2 months ago
  • A client-focused staffing agency is seeking an Airport customer experience specialist for a temporary contract in Dallas, TX. The role requires a minimum of 5 years in face-to-face customer service, proficiency in a second language, and the ability to walk extensively... 
    Temporary work

    Tryfacta, Inc.

    Dallas, TX
    2 days ago
  •  ...Texas Society of CPAs is seeking a Community Manager to lead engagement for our online member communities. You will drive strategy...  ...and knowledge sharing. The role emphasizes analytics, volunteer coordination, and continuous program improvement in a flexible work environment... 
    Remote work
    Flexible hours

    Texas Society of CPAs

    Addison, TX
    5 days ago
  •  ...as a front-line brand ambassador across its Check N Go, Allied Cash Advance, or Cash Store brands. The role emphasizes outstanding customer service, regulatory compliance, and leadership in a retail environment. The Assistant Store Manager will educate customers on... 

    CNG Holdings, Inc.

    Garland, TX
    5 days ago
  •  ...will take measurements, fit eyewear, and ensure eyewear meets our optical standards while explaining prescription terminology to customers. As a team member, you will help customers choose frames, collaborate on best practices, and represent our brand and values through... 
    Full time

    Warby Parker

    Dallas, TX
    1 day ago
  •  ...Position: Customer Service Representative Job Description: The Customer Service Representative...  ...on all outbound shipments Arrive inbound manifest and close out outbound manifest...  ...for a long-term career with an industry leading company Ability to present and... 
    Part time

    Forward Air

    Irving, TX
    2 hours ago
  •  ...Oracle practice (.)You Are:A senior Oracle Utilities Integration Lead who brings both the architectural vision and the hands-on...  ..., establishing patterns, standards, and reusable frameworks for inbound, outbound, real-time, and batch interfaces across the Oracle Utilities... 
    Full time
    Work experience placement
    Live in
    Work at office
    Local area
    Remote work

    Accenture

    Dallas, TX
    4 days ago
  •  ...drive transformations on a scale. THE WORK:As an Oracle WMS Cloud Lead, you will design, configure, and deliver innovative warehouse...  ...solution design, and configuration for Oracle Cloud WMS.Designing inbound, outbound, inventory, picking, packing, shipping, and cross dock... 
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Dallas, TX
    2 days ago
  •  ...Job Description Job Description Job description: Overview Join our dynamic Sweet Epic Travels Team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized... 
    Remote job
    Work from home
    Flexible hours

    Sweetepictravels

    Dallas, TX
    7 days ago
  • KIPP Texas Public Schools in Dallas seeks a Recruitment and Community Coordinator to lead outreach, community engagement, and the annual student recruitment plan aligned to regional goals. This role focuses on field efforts, building relationships, and meeting weekly recruitment... 
    Flexible hours
    Weekend work
    Afternoon shift

    KIPP Texas Public Schools

    Dallas, TX
    3 days ago
  •  ...day operations, drive occupancy, collections, and resident retention while maintaining exceptional community standards. Lead on-site staff, coordinate with HR and corporate teams, and ensure compliance with housing programs and budgets. A strong communicator with proven... 

    Dominium-1

    Dallas, TX
    2 days ago
  •  ...oversee operations at a Dallas-area apartment community. You will lead staff, manage leasing, budgeting, and ensure exceptional...  ...requires strong leadership, interpersonal skills, and the ability to coordinate maintenance, leasing, and marketing efforts to achieve... 
    Flexible hours

    RPM Living

    Dallas, TX
    5 days ago
  •  ...style */ Job description The RoleKorn Ferry is searching for a Team Lead (Remote in Dallas Fort Woth, TX area)As a Recruiting Team Lead,...  ...of the role is to ensure high quality service delivery and customer satisfaction is consistently maintained and achieved. Key Responsibilities... 
    Local area
    Remote work

    Korn Ferry

    Dallas, TX
    1 day ago
  • VMG Health is seeking an experienced Manager to lead healthcare valuation engagements nationwide from Dallas. You will scope engagements, manage teams, deliver high-quality reports, and maintain client relationships. The role emphasizes applying DCF, asset, and market... 

    VMG HOLDINGS LLC

    Dallas, TX
    2 days ago
  •  ...Advisor in Syracuse, NY. You will be the primary liaison for customers, translating vehicle concerns into actionable service recommendations...  ...include documenting issues, preparing estimates, coordinating with technicians, and promoting maintenance services. A high... 

    Rapp SubSuper, LLC dba Bill Rapp Subaru

    Syracuse, NY
    2 days ago
  • $220k - $260k

     ...without reliance on expensive indexing or hot storage. We specialize in comprehensive...  ...observability spending by up to 70%. As the Team Lead, Technical Account Manager (TAM), you...  ...guiding the seamless onboarding of new customers. You will ensure your team’s success in... 

    Red Dot Capital Partners

    Dallas, TX
    3 days ago
  • $16.5 per hour

     ...supervisorsthey're hands-on leaders who set the tone for every shift. You'll lead by example, work side-by-side with your team, and ensure every...  ...feet, active, and engaged throughout your shift Work around hot equipment and in a busy kitchen setting Lift, move, and handle... 
    Shift work

    Five Guys

    Irving, TX
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Lead Coordinator (Hot Inbound Leads). Be the first to apply!