Regional Manager

Overview Marc JacobsInternational, powered by the creative genius of Marc Jacobs, seeks a Regional Manager - Central to join its field leadership team. The Regional Manager is responsible for maximizing sales and achieving company business objectives for all Marc Jacobs stores within their respective region. The Regional Manager will lead by example and deliver positive and inclusive experiences which contribute to the overall commercial success. Responsibilities Business Acumen Maximize store sales and revenue utilizing data, knowledge of the business and marketplace to consistently seek new opportunities to improve business Generate business opportunities and plans by actively engaging with the community and business partners to drive strategies Lead team to achieve individual and team sales targets Implement a culture that leverages on all KPIs Analyze sales figures and KPIs using available data/systems to better understand performance and sales opportunities Customer Experience Analyze and utilize CRM data, key insights to set the direction of the store team inclusive of the leadership team Create a culture of belonging through rewards and recognition consistent with company standards and practices Drive the team to fully embrace a clienteling culture of building strong and long-term relationships with clients Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team Promote brand awareness, establish market/store presence through community engagement and store events Visual Merchandising Partner and proactively plan directly with merchandising, planning and allocation partners to drive sell through In partnership with visual merchandising team, ensure store visual standards are met and maintained Review sales frequently and take action on visual merchandising to improve sales People Management Set and elevate the standard of the store team through engagement, motivation and enhancing the consumer experience Set quarterly, monthly, weekly business plans to deliver results Develop, train, and continuously motivate teams towards achieving and exceeding sales objectives Lead the recruitment process; build a talent pipeline through networking and competitive shopping Provide guidance to team members deliver constructive feedback and learning opportunities through coaching conversations Build development plans for all employees; identify and create action plans Promote a culture of belonging; ensure that all individuals feel welcomed, valued and included Operations Achieve excellence in retail operations and define company standards for the fleet Lead at multiple altitudes with great leadership agility while executing in a dynamic business environment Comply with all Loss Prevention audits, cycle counts, incident reporting and inventory reconciliations to ensure annual inventory shrinkage is below company target Develop accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees Uphold company and store standards, policies and procedures Qualifications 10+ years retail experience, with at least 4+ years managing multiple locations Proven record of motivating, developing, and coaching team members Strong analytical skills - ability to analyze retail KPIs and on-floor behaviors Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business Passionate about the customer experience Must have flexibility to work a retail schedule including evenings, weekends and holidays Visit markets in the region regularly, up to 75% travel required. Includes travel to New York for corporate meetings and events. Salary & Benefits / What We Offer The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands. About Marc Jacobs For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all. EEO Statement Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications. Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr