Banquet Server

Job Description

Job Description

Position Summary: The Banquet Server will play a vital role in executing flawless banquet events, from elegant weddings to corporate gatherings. This role requires professionalism, efficiency, and a guest-first attitude to ensure that every event runs smoothly and exceeds expectations. This role will work closely with the banquet team to deliver high-quality food and beverage service while maintaining Ivy Hospitality’s commitment to excellence.

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Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide attentive and friendly service during banquet events, ensuring an exceptional guest experience.

• Set up banquet rooms and tables according to Banquet Event Orders (BEOs), including linens, silverware, glassware, and centerpieces.

• Serve food and beverages in a timely and professional manner, ensuring proper course timing and presentation.

• Anticipate guest needs and respond promptly to requests, addressing any concerns with professionalism and efficiency.

• Maintain a polished and professional appearance, following all uniform and grooming standards.

• Assist with buffet setups, plated service, and action stations as required.

• Clear tables, remove dishes, and reset spaces efficiently to maintain a clean and organized event environment.

• Work collaboratively with the banquet and culinary teams to ensure smooth execution of events.

• Follow all food safety, sanitation, and responsible alcohol service guidelines.

• Support post-event breakdown, including cleaning and storing banquet equipment and resetting event spaces.

• Maintain accurate historical records and ensure that all financial transactions comply with federal, state, and local legal requirements. 

Qualifications:

Education: High school diploma or equivalent preferred.

Experience: Prior banquet or restaurant serving experience preferred but not required.

Excellent communication and interpersonal skills, with a passion for delivering outstanding guest service.

Ability to carry heavy trays, lift up to 50 lbs, and stand/walk for extended periods.

Strong teamwork and multitasking abilities in a fast-paced event setting.

Knowledge of banquet service styles, including plated, buffet, and cocktail receptions, is a plus.

Flexible schedule, including evenings, weekends, and holidays, based on event needs.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.