Lead, Security & Loss Prevention 2nd Shift

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce Fanatics Collectibles and Fanatics Betting & Gaming allowing sports fans to Buy Collect and Bet. Through the Fanatics platform sports fans can buy licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods; collect physical and digital trading cards sports memorabilia and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties including major national and international professional sports leagues players associations teams colleges college conferences and retail partners 2500 athletes and celebrities and 200 exclusive athletes; and over 2000 retail locations including its Lids retail stores. Our more than 22000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

2nd Shift Hours: 2pm - 10pm (Monday - Friday)

*This role is primarily assigned to 2nd shift. However occasional flexibility may be required to support Loss Prevention and Security coverage needs including PTO coverage seasonal peak periods and rotation to other shifts.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles culture and technology. Backed by world-class investors operators and sports & entertainment partners we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together we are reimagining every part of the collectibles experience for fans partners and creators.

Role Summary

The Lead Security Operations Officer is responsible for overseeing daily security functions guiding security personnel and ensuring the safety of employees visitors and company assets. This position plays a critical role in access control patrol operations incident response loss prevention and emergency preparedness. The Lead Officer also serves as a point of contact for security-related inquiries and supports the Security Operations Supervisor with operational and administrative tasks.

Key Responsibilities

Security Operations and Access Control

• Monitor and control facility access by verifying identification credentials and visitor logs.
• Conduct security screenings bag checks and enforce restricted area protocols.
• Operate and monitor CCTV and electronic access control systems to detect unauthorized activity.
• Troubleshoot and report issues with security systems coordinate with vendors for resolution.

Emergency Response and Preparedness

• Respond to alarms incidents and emergencies in accordance with established protocols.
• Support evacuations crowd control and emergency medical response efforts.
• Assist in executing emergency preparedness drills.
• Maintain readiness and stay current on emergency procedures and threat awareness.

Loss Prevention and Investigations

• Conduct routine audits cycle counts and inventory inspections to detect discrepancies.
• Support internal investigations and incident documentation.
• Apply loss prevention strategies and ensure compliance with asset protection protocols.

Training and Leadership

• Train security officers on patrol procedures access control emergency response and loss prevention.
• Provide guidance mentorship and performance feedback to officers.
• Ensure officers adhere to company policies and maintain professional conduct.

Reporting and Documentation

• Prepare accurate and timely reports on incidents policy violations and safety concerns.
• Maintain detailed logs and documentation for audits and investigations.
• Communicate effectively with internal leadership law enforcement and emergency responders.

Stakeholder Engagement and Customer Service

• Serve as a point of contact for employees contractors and visitors regarding security matters.
• Provide professional assistance and enforce protocols with a customer serviceoriented approach.
• Maintain a visible and approachable presence while ensuring compliance.

Qualifications

Education and Experience

• High School Diploma or GED required; Associates degree or higher in Criminal Justice Security or related field preferred.
• Minimum of 23 years of experience in security loss prevention law enforcement military or related field.

Skills and Competencies

• Strong observational skills and attention to detail.
• Clear verbal and written communication.
• Professional judgment under pressure and effective conflict resolution.
• Proficient in basic computer applications and security software.
• Bilingual is a plus.

Certifications and Training

• Active Texas DPS Level II non-commissioned security officer license required.
• Loss Prevention Qualified (LPQ) certification required.
• Basic Life Support (BLS) CPR and Stop the Bleed certifications required.
• Tactical Emergency Casualty Care (TECC) or Emergency Medical Responder (EMR) training preferred.

Working Conditions and Physical Requirements

• Ability to work in a fast-paced dynamic environment with flexible scheduling.
• Extended periods of standing walking and exposure to varying weather conditions.
• Sufficient mobility to navigate unpaved or poorly lit areas.
• Must be able to lift and carry up to 30 lbs. and respond physically to incidents with or without reasonable accommodation.

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