Strategic Field Service Operations Leader
Samsung Semiconductor
Samsung Electronics America, Inc. is seeking a senior leader to oversee field service operations across the in-home service network. The role drives improvements in FTF, NPS, TAT, and overall service efficiency while managing partners and the FSS call center. You will lead cross-functional teams, forecast requirements, and deliver strategic initiatives to enhance customer experience. Ideal candidates bring extensive experience in field service leadership, strong analytics, executive #J-18808-Ljbffr Samsung Electronics America
Vacancy posted 3 days ago
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