Senior E-Commerce Fulfillment Manager

We’re seeking an experienced E-commerce Fulfillment Senior Manager to lead high-volume D2C (small-parcel) and B2B fulfillment operations. This role combines hands-on leadership on the warehouse floor with ownership of planning, reporting, and cross-functional coordination. You’ll drive operational excellence, scale teams through peak demand, and lead continuous improvement across the operation. Success in this role requires knowing when to be on the floor driving execution and when to step back to analyze performance, lead planning, and improve the operation. This role has full ownership of fulfillment operations, including labor, inventory, systems, and performance. What Success Looks Like (6–12 Months) Consistently hitting or exceeding KPIs for throughput, accuracy, and on-time shipping Improving labor efficiency and reducing cost per order Successfully scaling operations through peak season Building a strong leadership bench across shifts Driving measurable process improvements Why This Role is Different True ownership – Full responsibility for fulfillment, performance, and systems Direct impact – Your decisions affect cost, customer experience, and growth Scale and complexity – Lead both D2C small-parcel and B2B operations Operate within EOS (Entrepreneurial Operating System) – Clear priorities, measurable scorecards, and accountability Continuous improvement culture – Expected to drive change, not maintain status quo Fast-moving environment – Less bureaucracy, more execution Compensation Base salary: $90,000 – $110,000 Performance-based incentives include quarterly and annual payouts tied to KPIs of $100,000 – $130,000+ Total compensation range: $100,000 - $130,000 #J-18808-Ljbffr HomeWetBar