Retail Supervisor

We are looking for a driven and organized individual for our Supervisor position to help lead our retail team at Persico Hardware in Ravena,NY. In this role, you will partner with Management to oversee daily operations,manage inventory, and cultivate an excellent customer experience. We will work with you closely and make sure you have all the tools and training at your disposal to build a fulfilling career at Persico Hardware.

Key Responsibilities

• Team Leadership: Supervise and support a small group of staff, stepping in as the leader on duty when the Store Manager or Assistant Store Manager are away.
• Customer Service Excellence: Act as a point of contact for customer feedback, professionally and efficiently handling customer comments, concerns, and complaints to ensure a positive shopping experience.
• Sales & Merchandising: Help drive sales goals and ensure visual merchandising standards are met to keep the sales floor clean, organized, and welcoming.

Qualifications

• Experience working in a hardware store or similar retail setting is highly preferred, although not required.
• Proven understanding of cash handling and opening/closing procedures.
• Strong track record in customer service and managing customer concerns.
• Experience supervising a small group of staff in a retail environment.
• Ability to stand for extended periods and lift up to 60 lbs.

Schedule

Starting Monday, Wednesday, Thursday, and Fridays with the day’s hours discussed at time of hire. Occasional weekends.

What We Offer

• Competitive starting pay of $20/hour.
• Paid Time Off (PTO)
• Paid 30 minute Lunch
• Retirement Plan with Company Match.
• Employee Discounts

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.