Senior Technical Content Developer, Media & Entertainment (M&E)

Senior Technical Content Developer, Media & Entertainment (M&E) Autodesk | Full-time | Portland | Advanced (5-10 yrs) Job Requisition ID: 26WD95027 Position Overview As a Senior Technical Content Developer, Media & Entertainment (M&E) at Autodesk, you will play a crucial role in the Content Strategy & Experience team within Customer Technical Success (CTS). You will ensure high-quality product expertise is delivered to customers as they learn, adopt, and use Autodesk’s platform through impactful content experiences. In this role, you will join a newly formed team of content creators who design integrated omni-channel audience-centric content plans and focus on continuous content improvements to drive customer success. You will orchestrate content development for customers and partners with a clear focus on Autodesk M&E digital support experience. Responsibilities Collaborate with stakeholders, find and use customers’ and products’ insights to create audience-focused content plans that improve customers’ post-purchase digital support experience across M&E products. This implies a proactive mindset with designing and implementing programs to manage the entire content lifecycle, aligning anticipated customer needs with the right content formats, at the right time, and delivery systems. Additionally, plan and execute on content integration for new products to ensure seamless transitions and consistent user experiences. Use data-driven insights and product expertise to enhance content that increases consumption and findability of M&E products through digital channels with a priority focus on Flow Production Tracking, Maya, and 3ds Max products. Ensure content is published, accurate, easy to consume, and optimized for delivery across channels, especially through search engines (SEO) and Large Language Models (LLM). Monitor effectiveness of technical content development and provide actionable recommendations and insights for the M&E product line. Guide and train CTS staff on best practices for content creation focusing on efficiency and quality. Represent CTS at industry events both internally and externally (Tech series, booth, product overviews), building trust and authority among peers and collaborators through clear communication, alignment, and delivering on significant outcomes. Stay updated on M&E industry trends, emerging technologies, and best practices in content strategy. Integrate relevant insights into the team to promote a culture of innovation and knowledge sharing. Minimum Qualifications Media & Entertainment (M&E) industry knowledge and must-have product expertise with Autodesk Flow Production Tracking, Maya, and 3ds Max. 5+ years of experience in creating and managing audience-focused content plans, analyzing audiences, and handling the entire content lifecycle, including writing and editing technical content. Exceptional communication, project management, and stakeholder engagement skills, turning strategic plans into clear tasks, prioritizing activities based on urgency and impact, simplifying complex projects, and driving progress and improvement. Strong analytical and problem-solving skills. Self-driven, proven ability to work independently and collaborate well across various levels and locations. Good understanding of customer support operations, knowledge management, and self-service strategies. Familiarity with content management systems (CMS), authoring tools, SEO, and Large Language Models. Experience in training and enabling staff on best practices for content creation is a plus. Benefits Health and financial benefits, time away, and everyday wellness support. For more information please visit our benefits page. Equal Employment Opportunity At Autodesk, we’re building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. #J-18808-Ljbffr SupportFinity™