Floating Operations Associate (Bilingual, English and Spanish)

Job Description

Job Description

The RMP Promise

Rocky Mountain Prep is a movement of educators, families, scholars, and advocates committed to changing public education in Colorado by democratizing college access for historically marginalized students and families. We operate twelve college-preparatory schools serving students from early childhood through twelfth grade, and we are fundamentally a world-class learning organization that invests deeply in every educator who joins us. Teachers engage in ongoing coaching and professional development, supported by clear expectations, transparent feedback, and opportunities to strengthen their craft and advance along individualized career pathways grounded in our PEAK values. Rooted in a culture of rigor and love, RMP promises to coach, develop, and champion every team member so they can do their best work and grow as professionals, people, and leaders.

The Role of a Floating Operations Associate

The Floating Operations Associate role is part of the Central Operations Team. This team member will be cross-trained in both Office Manager (OM) and School Operations Manager (SOM) responsibilities and will travel to support campuses during PTO, FMLA, and vacancies. When direct campus coverage is not needed, this role will support the goals and priorities of the Central Operations Team. This position plays a key role in ensuring smooth campus operations by supporting attendance, enrollment, family communication, front office systems, scheduling, and operational logistics while helping maintain a welcoming, organized, and student-centered environment across Rocky Mountain Prep campuses.

School Operations Associate at Rocky Mountain Prep will…

As a Floating Operations Associate, you’ll support RMP campuses during staff transitions, busy seasons, and special projects. You’ll make sure our systems run smoothly, our families feel supported, and our schools stay focused on learning.

Attendance & Enrollment

• Drive strong attendance (95%+) and full enrollment (100% by October Count) by tracking data, supporting family engagement, and partnering with school teams.
• Manage attendance and enrollment data in Infinite Campus to meet district and state standards.
• Support student recruitment and serve as a family engagement liaison during key enrollment windows.

Communication & Front Office

• Be the welcoming face and voice of the school; answer calls, greet families, and handle inquiries with warmth and professionalism.
• Coordinate school-wide communication, including newsletters, announcements, and family letters.
• Respond promptly and effectively to family concerns, ensuring alignment with RMP’s values.

Technology & Data Systems

• Maintain accurate student data in Infinite Campus and ensure compliance across campuses.
• Manage student and staff devices, track repairs, and provide Tier 1 tech support.
• Protect the confidentiality of all student and staff information.

Scheduling & Academic Operations

• Support campus leadership with master schedule creation and student scheduling.
• Process schedule changes and verify that all classes are coded correctly in Infinite Campus.

Campus Operations & Events

• Provide front desk, interpretation, and logistics support across schools.
• Coordinate event logistics from setup to communication and safety planning.
• Manage facility, transportation, and food service requests to keep operations running smoothly.

Fiscal & Resource Management

• Manage supply ordering and track spending in collaboration with the Assistant Principal of Operations.
• Support uniform or supply sales, ensuring accurate cash handling and inventory management.
• Promote efficient, transparent systems for ordering and distributing resources.

All Operations Team Members at Rocky Mountain Prep will:

Take ownership of operational outcomes by executing reliable systems that maximize instructional time, support strong attendance and enrollment, and ensure compliance with network, district, and state expectations. They create safe, welcoming, and highly organized environments by maintaining clear routines, responsive communication, and accurate data systems that strengthen family trust and student experience. Operations team members collaborate closely with school leaders, teachers, and support staff to implement campus priorities and solve problems that impact learning. They steward resources responsibly, contribute to schoolwide initiatives, and model RMP’s PEAK values while remaining flexible and solutions-oriented in a fast-paced, data-driven environment.

Qualifications

Required 

• Fluent in oral and written English and Spanish (required)
• Access to a personal vehicle and ability to travel between campuses regularly, as campus support is an essential function of this role
• Demonstrated ability to manage multiple operational priorities, solve problems, and adapt quickly in a fast-paced, student-centered environment
• Strong organizational, communication, and customer service skills when working with staff, students, families, and school leaders
• Commitment to educational equity, professionalism, relationship-building, and continuous improvement across diverse school communities
• Likes working with kids and in a school environment

Preferred 

• Experience in school operations, front office management, enrollment, attendance, scheduling, or logistics coordination
• Proficiency with Google Workspace and student information systems such as Infinite Campus
• Experience supporting operational systems, including family communication, compliance, student records, event coordination, or technology support

Salary

This is a full-time position with a salary range of $48,000 to $72,000, based on experience and qualifications.

Benefits

At Rocky Mountain Prep, taking care of our team is essential to building joyful, academically excellent schools. We offer a comprehensive benefits package that includes:

• Paid Time Off – including vacation, personal, and sick days
• 5 Weeks of Paid Organizational Holidays – including Winter and Summer breaks
• Comprehensive Health Insurance – medical, dental, and vision coverage, with 100% of medical coverage for employee-only plans.
• Retirement Through PERA – Public Employees' Retirement Association of Colorado
• Paid Leave of Absence Options – including parental, medical, and disability leave
• Mental Health & Wellness Support – to help you thrive personally and professionally
• Pre-Tax Accounts – flexible spending accounts (FSA), dependent care accounts, and health savings accounts (HSA)

*A detailed list of benefits is here.

Why RMP?

At Rocky Mountain Prep, you're joining a movement to change what's possible for public education in Colorado.We believe every child’s brilliance deserves a world-class education, and we build schools where rigor and love are the foundation for that promise. Here, you’ll be developed, challenged, and championed as you grow into the educator you aspire to be. If you want to do the most meaningful work of your career alongside people who believe deeply in kids, this is the place.

Demonstrate Eligibility to Work in the United States

All employees must verify their identity and eligibility to work in the United States at the time of hire. Rocky Mountain Prep does not sponsor visas at this time. RMP is an equal opportunity employer and welcomes applicants of all backgrounds.