Senior Analyst, Smartphone & Mobile Device Markets

OUR STORY

TechInsights is the information Platform for the semiconductor industry.

Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights' content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry-past, present, or future.

Over 650 companies and 150,000 users access the TechInsights Platform, the world's largest vertically integrated collection of unmatched reverse engineering, teardown, and market intelligence in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights' customers include the most successful technology companies who rely on TechInsights' analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit


WHY WORK WITH US

• Company-sponsored training and development opportunities
• Comprehensive benefits package (health, dental, vision, wellness, RRSP/401K Matching, annual fitness reimbursement)
• Flexible vacation policy
• Trusted device reimbursement program
• Community involvement opportunities through charitable alliances:
• Wellness resources and support
• Inclusive environment that prioritizes diversity, equity, and accessibility
• High-growth company driven by high performance
• Expected salary range: $118,065 to $125,010 USD

THE OPPORTUNITY

TechInsights is seeking a Senior Market Research Analyst to manage and grow a portfolio of research and benchmarking products for a multinational customer. This role combines hands-on research on refurbished smartphones and online smartphone/tablet sales with leadership of an international research team. The ideal candidate is analytically rigorous, comfortable managing client relationships, and skilled at translating complex data into clear, actionable insights with expert level Excel skills.

WHAT YOU'LL DO

• Design, manage and deliver a complex set of quantitative deliverables, including forecasts, addressable markets, and quantitative performance benchmarks.
• Manage and conduct primary and secondary research on refurbished smartphones and the online sales channel for smartphones and tablets, tracking market trends, pricing, and competitive dynamics.
• Manage an international research team, overseeing analysis development, quality review, and finalization of client deliverables.
• Serve as the primary point of contact for the client on ongoing inquiries, providing clear, data-driven responses and maintaining a strong working relationship.
• Ensure consistency and rigor across research methodologies, benchmarking frameworks, and data quality and reporting formats.
• Coordinate timelines and workflows across distributed team members to meet client deadlines.
• Lead and coordinate with Executive Director in scoping potential new projects and the planning of internal resources and budgeting, as well as external contract resources if necessary.

WHAT YOU'LL BRING

• Five to seven plus years of experience as an industry analyst in mobile devices or consumer technology; candidates with less experience but strong subject-matter expertise in refurbished smartphones or mobile devices are encouraged to apply. Experience managing benchmarking or tracking studies over multiple reporting cycles would be ideal.
• Expert-level proficiency in Microsoft Excel (data modelling, advanced formulas, pivot tables).
• Experience with Domo and/or other data analytics/visualization tools (e.g., Tableau, Power BI). Experience with Python and database applications a strong plus.
• Bachelor's degree in Business, Economics, Market Research, Statistics, or a related field.
• Strong analytical and quantitative skills, with the ability to synthesize complex data into clear insights.
• Excellent written and verbal communication skills, with experience presenting to or managing client relationships.
• Detail-oriented with strong organizational and project management skills. Comfortable working in a client-facing, deadline-driven environment.

As part of the recruitment process for this position, you will be required to submit your latest citizenship and/or permanent residency information. This information will be used to comply with U.S. Export Control Laws and Regulations.

WORKING ARRANGEMENT

• Full time, remote position
• Prolonged periods sitting at a desk and working on a computer
• May require extended hours or flexible scheduling to meet project deadlines or accommodate international customers
• Ability to communicate effectively, both verbally and in writing, with clients, colleagues, and stakeholders
• Occasional need for travel, less than 10%

Technology knows no bounds, and neither does TechInsights. Bringing together talented humans from different perspectives, backgrounds and abilities is something we take seriously. We're committed to building an inclusive environment that welcomes you to be your authentic self and allows us to push past the boundaries together.

TechInsights is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

AI technology may be used to assist in the screening and assessment of applications for this position. Our recruiters are involved at every stage, and all hiring decisions are made by People and hiring teams.

As part of any recruitment process, TechInsights collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. Our Privacy policy can be referenced here: