Senior Clinical Trial Coordinator (Sr. CTC) - Remote

Job Description Under the oversight of the line‑manager, this role is responsible for comprehensive trial and site administration and involves preparing, collating, distributing and archiving clinical documents. The CTC supports clinical supply and non‑clinical supply management and ensures timely maintenance of tracking and reporting tools, as applicable. The role is critical to meet planned Site Ready dates, including assisting with the preparation of submission packages to IRB/ERC and Health Authorities. The role will collaborate at local level closely with COM, CRM and CRA, and with finance/budgeting representatives to manage CTRAs and payments. The person acts as process Subject Matter Expert (SME), making recommendations for continuous improvement, providing training as appropriate/required and mentoring junior CTCs. Responsibilities Trial and site administration: Track essential documents and safety reports. Ensure collation and distribution of study tools and documents. Update clinical trial databases (CTMS) and trackers. Manage clinical and non‑clinical supply, in collaboration with other country roles. Manage labeling requirements and coordinate/sign translation change request in collaboration with other country roles (if applicable). Document management: Prepare documents and correspondence. Collate, distribute/ship and archive clinical documents, e.g. eTMF. Assist with eTMF reconciliation. Execute eTMF Quality Control Plan. Update manuals/documents (e.g., patient diaries, instructions). Document proper destruction of clinical supplies. Prepare Investigator trial file binders. Obtain translations of documents. Regulatory & Site Start‑Up responsibilities: Provide to and collect from investigators forms/lists for site evaluation/validation, site start‑up and submissions in a timely manner. Obtain, track and update study insurance certificates. Support preparation of submission package for IRB/ERC and regulatory agencies. Publish study results for GCTO and RA where required per local legislation. Budgeting, Agreement and Payments – Collaborate with finance/budgeting representatives for: Develop, control, update and close‑out country and site budgets (including split site budgets). Develop, negotiate, approve and maintain contracts (e.g. CTRAs). Track and report contract negotiations. Update and maintain contract templates (in cooperation with Legal Department). Calculate and execute payments (to investigators, vendors, grants). Ensure adherence to financial and compliance procedures. Monitor and track adherence and disclosures. Maintain tracking tools. Obtain and process FCPA documentation in a timely manner. Meeting Planning: Organize meetings (create & track study memos/letters/protocols). Support local investigator meetings (invitations, prepare materials, select venue, support vendor where applicable). Quality & Oversight: Contribute strongly to CTC team knowledge by acting as process SME, sharing best practices, making recommendations for continuous improvement and providing training as appropriate/required. Mentor / buddy to junior CTCs (including, but not limited to process requirements). Skills Fluent in local languages and business‑proficient in English (verbal and written) and excellent communication skills. Good understanding of global, country/region clinical research guidelines and ability to work within these guidelines. Hands‑on knowledge of Good Documentation Practices. Good IT skills (use of MS Office, use of some clinical IT applications on computer) and ability to adapt to new IT applications. Strong MS Excel skills required. ICH‑GCP knowledge appropriate to role. Excellent negotiation skills for CTCs in finance area. Highly effective time management, organizational and interpersonal skills, conflict management. Effective communication with external customers (e.g. sites and investigators). High sense of accountability/urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment. Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships. Demonstrates commitment to customer focus, both internally and externally. Able to work independently taking full ownership of delegated tasks. Proactive attitude to solving problems / proposing solutions. Positive mindset, growth mindset. Contributes to CTC team knowledge by acting as buddy/mentor and sharing best practices as appropriate/required. Qualification & Experience Minimum 3 years in clinical research or relevant healthcare experience. Completed job training (office management, administration, finance, health care preferred) or Bachelor’s Degree. Compensation & Benefits The salary range for this role is: $74,900 – $117,900. This range represents the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long‑term incentive if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision health care and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, compassionate and sick days. Required Skills Adaptability, Clinical IT, Clinical Research Management, Clinical Study Design, Clinical Trial Agreements (CTA), Clinical Trial Compliance, Clinical Trial Management, Customer‑Focused, Data Analysis, Good Clinical Data Management Practice (GCDMP), ICH GCP Guidelines, New Technology Integration, Project Management, Regulatory Compliance, Regulatory Submissions Equal Employment Opportunity As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or other applicable legally protected characteristics. We are a federal contractor and comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit the EEOC and related resources. We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Eligibility & Location Specifics US and Puerto Rico Residents Only. San Francisco Residents Only – we will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance. Los Angeles Residents Only – we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Position Details Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 06/25/2026 (postings are effective until 11:59:59 PM the day before the listed end date) Requisition ID R402947 #J-18808-Ljbffr Merck