Senior Epic Configuration Analyst

Job Overview Become a part of our caring community. The Senior Epic Configuration Analyst will support Utilization Management (UM) and Long‑Term Services and Support (LTSS) in the configuration, testing, and implementation of Epic solutions that enhance the provider experience. You will partner closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities. Responsibilities Configure and maintain Epic workflows including UM letters, work queues, and routing rules. Gather and translate business and clinical requirements into configuration specifications. Facilitate design sessions to support compliant and user‑focused workflows. Analyze change requests and recommend scalable, standardized configuration solutions. Maintain configuration documentation, testing evidence, and decision records. Develop and execute testing systems and support end‑to‑end validation activities. Support UAT execution, defect resolution, and business approval processes. Coordinate configuration, testing, defect management, and release activities with project teams. Support go‑live readiness, cutover planning, and operational deployment activities. Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework. Qualifications Must obtain Epic certification within 60 days of completing training; travel may be required Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments. 1 or more years of experience supporting Utilization Management workflows. Demonstrated ability to adapt to evolving priorities while maintaining performance and meeting deadlines in a fast‑paced environment. Experience analyzing data and applying insights to drive informed decision‑making. Effective written and verbal communication skills with the ability to collaborate across cross‑functional teams and organizational levels. Preferred: Epic Tapestry Medical Management Certification; and/or Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link. Working knowledge and experience in healthcare systems; EPIC analyst certification/accreditations related to utilization management. Previous experience operating in electronic health records (e.g., Epic, Cerner). Experience building digital capabilities. Travel Requirements Must be willing to travel up to 25% annually for stakeholder engagement and product initiatives. Must travel to Wisconsin 3–5 times within the first 60 days of employment to attend required training and certification classes. Work Schedule and Home Office Requirements Standard work hours are Monday–Friday, 8:00 a.m.–5:00 p.m. EST or CST. Occasional weekend work may be required. Must have a high‑speed DSL or cable modem for a home office and meet a minimum bandwidth of 25Mbps download x 10Mbps upload. A dedicated space free of interruptions is required to protect PHI/HIPAA information. Compensation and Benefits $97,900 – $133,500 per year (starting base pay; may vary by location and qualifications) Eligible for a bonus incentive plan based on company and/or individual performance Benefits include medical, dental, and vision, 401(k) retirement savings plan, paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave, short‑term and long‑term disability, life insurance, and other opportunities. SSN Alert Statement Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file. An email may be sent from View email address on click.appcast.io with instructions on how to add the information to the application. Interview Format Interviewing technology called HireVue will be used to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Equal Opportunity Employer Humana is an equal opportunity employer. It is the policy of Humana not to discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana takes affirmative action, in compliance with Section503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, and makes employment decisions based solely on valid job requirements. This policy applies to all employment actions including but not limited to recruitment, hiring, promotions, transfers, layoffs, and training. #J-18808-Ljbffr