Lockbox Support Specialist
National Cooperative Business Association CLUSA International (NCBA CLUSA)
Lockbox Support Specialist
Lockbox Support Specialist
Act as primary liaison post-sale to ensure proper set up and support of all new and existing lockbox customers
Account opening and on-going account maintenance
Research and troubleshoot customer issues
Engage with third-party lockbox vendors
Support and assist team operations in projects and assignments 100%
Minimum Qualifications:
3+ years financial services experience preferred
Deposit account servicing experience
Customer service experience
Property management industry knowledge
Cash management product knowledge
Payments industry knowledge
Ability to multi-task
Knowledge of Microsoft Office suite
Knowledge of property management industry
Well organized
Strong customer service skills
Strong communication skills
Eligibility requirements may differ for each benefit or program. National Cooperative Bank, N.A. is an Equal Employment Opportunity Employer (EOE/AA)
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