Head of Marketing Operations

Head Of Marketing OperationsThe Head of Marketing Operations builds the infrastructure that lets Exa marketing scale, and runs the operating system that keeps the team performing day to day. You will own the marketing tech stack, the data model, the lifecycle, and the analytics that turn marketing into a predictable pipeline engine the executive team can trust.This is an AI-first role at an AI-first company. You won't just administer tools. You'll be a builder of systems, deploying AI-powered workflows that let a lean marketing team operate at massive scale. The right person is rigorous, opinionated about tooling, and energized by the operational problems most marketers avoid. You think about marketing the way a great operator thinks about a business: cadence, accountability, resource allocation, and clear measurement. You'll be the connective tissue between Marketing, Sales, and RevOps, making everyone around you faster.This role is based in-person at our San Francisco HQ.Marketing Technology Stack And ArchitectureOwn the marketing tech stack end to end: selection, implementation, integration, and the standards that govern how data flows between systems, including marketing automation, enrichment, and the integration layer with Salesforce. Success is measured by stack reliability, total cost of ownership, and the speed at which marketing can launch new programs.AI-First AutomationDesign and deploy AI-powered workflows (Claude, Clay, Zapier, and whatever you build yourself) to automate high-frequency tasks, and evangelize AI adoption across the GTM team. If a process runs manually more than twice, you should be itching to automate it.Lifecycle, Lead Management, And ScoringOwn the full lifecycle from anonymous visitor through closed-won: lead scoring, MQL and PQL definitions, SLA enforcement, routing, enrichment, nurture, and the handoff to sales. Success is measured by conversion lift and clean handoff metrics.Attribution, Reporting, And AnalyticsOwn marketing analytics, attribution methodology, and the dashboards leadership sees: pipeline attribution, channel ROI, and the quarterly marketing performance review. Success is measured by leadership confidence in the numbers and the speed of decisions informed by them.Marketing Operating RhythmDrive the drumbeat of the marketing team: quarterly planning, goal tracking, weekly business reviews, budget and vendor management, and the prioritization framework that turns a long list of ideas into a focused roadmap.Data Governance And DeliverabilityOwn data hygiene, privacy compliance (GDPR, CCPA, and emerging US state laws), email deliverability, and the governance model that keeps our database trustworthy as we scale.BenefitsHealth and wellness: Premium medical, dental, and vision coverage, plus a monthly wellness benefit and a monthly commuter benefit for our SF team.Fertility and family planning: Reimbursement for eligible egg freezing and related medical expenses up to a $15,000 lifetime maximum, plus 16 weeks of fully paid parental leave for all new parents, whether through birth, adoption, surrogacy, or foster placement.Life at Exa: Lunch and dinner served daily, an office stocked with snacks, coffee, and health supplements, fresh bread from a local bakery every morning, weekly milk tea deliveries, monthly picnics, and parties to celebrate the wins (and each other).Visa sponsorship: We sponsor visas for exceptional candidates and welcome applicants from all backgrounds and locations.Exa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, marital status, pregnancy or related conditions, criminal histories consistent with applicable law, or any other basis protected by applicable law.