Network Engineer

Duties and Responsibilities

Network Design and Implementation:

• Design and deploy scalable and efficient network solutions to meet business needs.
• Configure and install network hardware including routers, switches, firewalls, and load balancers.

Security Management:

• Implement and manage network security measures to protect against unauthorized access and cyber threats.
• Configure and maintain firewalls, VPNs, and intrusion detection/prevention systems.

Technical Leadership and Mentorship:

• Provide technical leadership and guidance to junior engineers and team members.
• Mentor and coach less experienced staff in technical skills and best practices.
• Conduct knowledge sharing sessions and contribute to team skill development.

Advanced Troubleshooting and Problem Resolution:

• Investigate and resolve complex hardware, software, and network issues.
• Troubleshoot escalated problems from junior engineers, other IT teams, or end-users.
• Analyze system logs, performance metrics, and other diagnostic tools for root cause analysis.

Performance Monitoring and Troubleshooting:

• Monitor network performance using various diagnostic tools and address any issues promptly.
• Troubleshoot network problems and implement solutions to minimize downtime and disruptions.

Project Management and Planning:

• Lead and manage IT projects, including planning, scheduling, and budgeting.
• Coordinate with stakeholders, vendors, and other departments for project execution.
• Ensure projects are completed on time, within budget, and meet technical requirements.

Documentation and Knowledge Management:

• Maintain comprehensive documentation of network configurations, procedures, and policies.
• Update knowledge base articles and technical documentation.
• Ensure documentation is accurate, up-to-date, and accessible to team members.

Continuous Improvement and Innovation:

• Identify opportunities for automation, process improvement, and innovation.
• Implement solutions to streamline operations and enhance productivity.
• Stay abreast of industry trends, emerging technologies, and best practices.

Disaster Recovery and Business Continuity:

• Develop and maintain disaster recovery plans and procedures.
• Test and validate disaster recovery solutions to ensure business continuity.
• Participate in incident response and recovery efforts during network outages or emergencies.

Qualifications

Education

• Associate degree or bachelor degree in Computer Science, Information Technology, or a related field, preferred; or equivalent training and/or experience.

Experience

• Minimum of 4 years of working experience in a management-level IT position within a fast-paced and constantly evolving environment.

License(s)/Certification(s)

• N/A

Knowledge/Skills/Abilities

• Advanced knowledge of enterprise network architecture including WAN/LAN, data center, cloud networking, SD-WAN, and core infrastructure technologies.
• Knowledge of network security principles including segmentation, firewalls, IDS/IPS, secure connectivity, and disaster recovery/business continuity practices.
• Ability to design, implement, and optimize complex network environments with focus on performance, scalability, QoS, and capacity planning.
• Strong analytical and troubleshooting skills to diagnose complex network issues, interpret performance data, and implement root-cause solutions.
• Ability to lead technical initiatives, collaborate across IT/business teams, and effectively communicate technical concepts to diverse stakeholders.
• Ability to support operational governance including documentation, metrics/reporting, vendor evaluation, and long-term network strategy execution.

Core Competencies

• Ability to manage complex network projects with attention to detail and adherence to deadlines.
• Strategic thinking to align network solutions with organizational goals.
• Proactive approach to identifying and mitigating risks.
• Commitment to continuous learning and staying current with evolving technology trends.

Working Conditions

Physical Requirements

• Talk / Hear
• See
• Stand
• Sit
• Repetitive Use of Hands

Hazards and Atmospheric Conditions

• Normal Office Surroundings

Competencies

Agility

• Resourcefulness: Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
• Manages Uncertainty: Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.

Bias to Action

• Action Oriented: Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
• Delivering Results: Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.

Customer Focus

• Identifying with Customers: Understanding who the external and internal customers are and what they value.

Managing Complexity

• Essence: Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.
• Manages Conflict: Can hammer out tough agreements and settle disputes equitably. Stays positive, constructive, and respectful, even in disagreements or conflicts.

Capability Building

• Helps Others Succeed: Steps aside and lets others shine; serves as a mentor and coach; helps others apply their strengths and shore up on their weaknesses.

Interpersonal Impact

• People Smart: Reads people well; can articulate the qualities, perspectives, strengths, and weaknesses of others.
• Influence: Even without direct authority finds common ground and win/win solutions; gaining alignment on the path forward.

Strategic Vision

• Inspires Others: Creates common purpose/shared mind-set; raises others' confidence to tackle challenges; promotes high level of energy and excitement.
• Visioning: Can anticipate future consequences and trends; articulately paints credible pictures of possibilities and likelihoods.

Disclaimer

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance 
• PTO
• 401(k) retirement plan with a company match
• And more! 

ENVIRONMENTAL/WORKING CONDITIONS : Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

*If you are viewing this role on a job board such as Indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

*No Recruiters Please

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.