Service Dispatcher

Job Description

Job Description

Are you ready to be the driving force behind a fast-moving team at Lift Inc. in Lancaster, PA? We're searching for a sharp, organized full-time Service Dispatcher who thrives on keeping operations flowing and customers satisfied, all within a consistent daytime schedule. If you're ready to step into a dispatching role where every decision you make matters, apply today and take control of your next career move! As our Service Dispatcher, you'll earn a competitive hourly wage. We also offer an outstanding benefits package, including:100% employee-owned companyMedical, dental, and vision insurance plans100% company-paid short- and long-term disability coverage401(k) plan with company matchCompany-paid life insurance with optional additional coveragePaid holidays and paid time off (PTO)Professional work environment WHAT'S YOUR DAY LIKE?This is a full-time dispatching position working Monday through Friday from 8:00 AM to 4:30 PM. As our Service Dispatcher, you'll receive service requests and quickly connect customers with the right technicians. You'll plan and prioritize schedules, adjusting throughout the day to meet changing demands, while proactively reaching out to customers to coordinate maintenance services. As you communicate timelines and updates via phone and email, you'll also track work orders and monitor performance against KPIs, ensuring every job is handled efficiently. WHO ARE WE?Lift, Inc. is built on the strength of its people. As a 100% employee-owned company, every team member-from sales professionals to service technicians-has a direct stake in our success and future growth. We're a team of knowledgeable, well-trained experts who take pride in delivering exceptional customer service while supporting one another in a culture that's authentic, growth‑minded, and focused on learning. At Lift, Inc., every role matters, your ideas are valued, and your initiative is rewarded with hands-on training, clear career paths, and ongoing development. With dealership locations throughout Central Pennsylvania, including Mountville, Lancaster, Carlisle, Leesport, and Williamsport, you'll find opportunities to build a meaningful career alongside people who genuinely care about their work, their coworkers, and the customers they serve. WHAT'S NEEDED FROM A SERVICE DISPATCHER?We're looking for someone who can work full-time while meeting the following qualifications:18+ years oldHigh school diploma or equivalent1+ year of customer service experience in an office environmentAbility to work in a team setting or independently At least 2 years of dispatching experience and prior office experience are preferred. Take the next step in your career with Lift Inc., where your skills make a daily impact. Apply now through our quick, easy, and mobile-friendly initial application process and join a team that values your success!Must have the ability to pass a background check and drug screening test.