Staff Accountant

Location: Onsite - Los Angeles, CA Hourly Rate: $29.00 - $34.00 Position: Staff Accountant At The Biltmore Los Angeles, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence. Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world‑class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions‑oriented approach. Core Values Passion for Hospitality - Delivering meaningful and memorable guest experiences Entrepreneurial - Taking ownership and acting with agility Innovation & Progressive - Continuously improving how we operate and serve Solutions & Results Oriented - Staying adaptable and focused on results About the Role As our Staff Accountant, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high‑performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. Primary Responsibilities Prepare billings for groups and clients Assist with the collection of payments and document all collection efforts; promptly communicate any collection concerns to the Director of Finance (DOF) Ensure timely posting of payments Maintain communication with other operational departments Assist with credit applications for approval by the DOF and General Manager (confirm use of HCA, if applicable) Maintain organized Accounts Receivable (AR) files Participate in periodic credit meetings as needed, but no less than once per month Assist with preparation of monthly statements for groups and clients Respond promptly to credit card chargeback and retrieval requests, and inform the DOF of any issues Respond in a timely manner to guest billing requests and inquiries Ensure overall guest satisfaction Work on A/P processing Work with corporate A/P to ensure statements are reviewed and balanced General Cashiering duties balancing daily cash and F&B tips Support with Income Audit process Assist with reconciliations within the Finance Department Your Impact You will support day‑to‑day operations, support team performance, and ensure service standards are consistently delivered. You'll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results. What You’ll Be Doing Operations & Execution Ensure smooth, efficient operations aligned with brand standards Identify opportunities for innovation and continuous improvement Deliver consistent, high‑quality results in a fast‑paced environment Guest Experience Deliver exceptional service rooted in passion for hospitality Anticipate needs and respond with a solutions‑first mindset Create memorable, personalized experiences for every guest Team Collaboration Work collaboratively across teams to achieve shared goals Communicate effectively and contribute to a positive work environment Support a culture of respect, energy, and accountability Compliance & Standards Follow all company policies, safety standards, and procedures Maintain accuracy in processes, reporting, and documentation Uphold a culture of accountability and operational excellence Requirements Basic understanding of accounting principles and practices including GAAP Proficiency in accounting software and Microsoft Office Suite, especially Excel Ability to work independently as well as in a team environment Good communication skills and professionalism Ability to manage time effectively and meet deadlines Knowledge of accounting systems and compliance Strong organizational and administrative skills Education High school diploma or equivalent required Bachelor's degree or equivalent experience preferred Benefits Medical, Dental & Vision Insurance Company‑paid Life and AD&D Insurance Short‑Term and Long‑Term Disability Coverage 401(k) Retirement Plan with Company Match (where applicable) Paid Time Off & Paid Holidays Hotel Room Discounts across our global portfolio Employee Assistance Program (EAP) Benefits eligibility and offerings are subject to plan terms and company policy. Why Join Us At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth. Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team. #J-18808-Ljbffr Millennium Hotels and Resorts