Veterinary Practice Manager

Veterinary Practice Manager

We are seeking a dynamic Practice Manager to join our hospital team!

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Department: General Practice Hospitals

Employment Type: Full Time

Location: Lighthouse Veterinary Clinic

Address: 13440 University Blvd, #110, Sugar Land, Texas, 77479

Workplace type: Onsite

Reporting To: Rich Poling, Regional Director of Operations

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years' experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!

About Lighthouse Veterinary Clinic

The Lighthouse Veterinary Clinic has proudly served Fort Bend County in the Houston, Texas area since opening in 2016, with a mission to prevent, detect, and treat diseases in our four-legged family members. As a multi-doctor practice, we emphasize team-based care, where collaboration and a shared passion for veterinary medicine lead to better outcomes for our small animal patients. We are committed to providing high-quality, evidence-based care while fostering an enjoyable work environment. Our clinic is equipped with modern technology, including cloud-based practice management software, dedicated surgical and dental suites, digital radiographs, digital dental radiology, and much more.