Restaurant Host

Job Description

Job Description

Host $16.50 hr. Tips and Gratuity included. 

• Open for job rotation of Server Assistant, Food Expeditor, and Buffet line
• Open to cross training
• Greet customers as soon as they walk through the door and thank departing guests for coming in
• Be presentable, neat, and with a genuine smile at all times.
• Maintain a neat, organized front-of-house environment
• Adhere to the sanitation process and procedures
• Maintain waiting list of patrons with accurate wait time; while managing the flow of guests between different stations to ensure even workloads for wait staff
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage menu
• Answer phones and schedule reservations for small and large parties
• Assist in cleaning tabletops
• Take calls for food to go
• Collect money and credit cards
• Follow cleaning procedures (Sweep, Mop, Windows, etc.)
• Observe restaurant guests to ensure high quality service (refills, etc.) 
• Work with restaurant colleagues to create a positive dining experience for guests
• Clear and sanitize all dirty tables after guest leave
• Clean and organize workspace, tables, silverware, and buss cart
• Sweep floor after each guests leaves
• Take all silverware, plates, glassware to dishwasher
• Alert servers to guests in need of attention
• Roll silverware
• Assist servers/bartenders with water, bread, butter, soups and salads
• Restock dishes for line cooks at the countertop
• Expeditors make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and make sure that once the food is cooked, servers run food to the table while it's warm and ready

Knowledge and Experience

• Skills of reading body language to establish when the clients want their order to be taken
• Ability to lift, push and pull required load (usually about 50lbs.)
• Math skills required (basic level)
• High school diploma or equivalent preferred
• At least 1-2 years’ experience in serving 
• California food handlers' certificate
• Knowledge of Point of Sales System
• Inventory Control

Key Competencies

• Attention to detail
• Customer focus
• Reliability
• Listening Skills
• Adaptability
• Planning and Organizing
• Teamwork
• Integrity
• Honesty
• High energy level
• Integrity including honesty and high ethical standards
• Reliability including good timekeeping
• Attention to detail
• High work standards including the ability to meet performance standards without supervision

Position Requirements 

• Colleagues must be able to work flexible work schedules as needed; including nights and weekends; and Holidays
• Colleagues must be able to rotate shifts as needed.
• Colleagues must be able to be on their feet for 8-12 hours during their shift.
• Colleagues must be trained and practice Self-Management of their mission

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