Senior Product Manager / Chicago / Hybrid

Chicago, IllinoisRemote LocalDirect Hire$170k - $190kJoin a leading B2B digital commerce organization as a Senior Product Manager working on customer onboarding and customer data platforms that power enterprise-scale operations. This full-time role focuses on building and scaling modern customer information systems across web, API, and backend technologies. You’ll be part of a division driving transformation of how customers register, onboard, and interact with core digital products. This is a high-impact role where you’ll own product strategy for customer onboarding and lifecycle management in a complex enterprise environment. The team is reimagining how customer accounts are created and managed at scale, and they’re looking for someone who can lead discovery, make strategic tradeoffs, and deliver measurable business outcomes. You’ll have the opportunity to work closely with UX, engineering, data, and business stakeholders while building products that directly improve customer experience and operational efficiency.Required Skills & Experience7+ years of product management experience with direct ownership of product strategy and outcomes Experience building customer-facing B2B products Strong background in customer onboarding, registration, or lifecycle workflows Experience working with APIs, data systems, and backend platform integrations Proven ability to drive measurable business outcomes such as conversion, activation, or retention Experience partnering cross-functionally across engineering, UX, and business stakeholders Desired Skills & ExperienceExperience with CRM platforms or customer data systems Background in ecommerce or high-scale digital platforms Experience working in complex enterprise environments Strong product discovery and prioritization skills Ability to evaluate technical tradeoffs and system design decisions What You Will Be DoingTech Breakdown 40% Backend systems, APIs, and data flows 30% Customer-facing web and UX-driven experiences 30% Product strategy, discovery, and roadmap ownershipDaily Responsibilities 40% Hands On product strategy and decision making 20% Management Duties across roadmap and prioritization 40% Team Collaboration with engineering, UX, and business stakeholdersThe Offer Bonus eligible Medical, Dental, and Vision Insurance Vacation Time Stock Options Applicants must be currently authorized to work in the US on a full-time basis now and in the future.